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For Companies At a Glance
- Tasks: Service and maintain fire and security systems, ensuring top performance for clients.
- Company: Join Trinity, a leader in fire and security solutions with a local focus.
- Benefits: Competitive salary, uncapped commission, paid overtime, and extensive training opportunities.
- Why this job: Make a real difference by safeguarding people and properties in your community.
- Qualifications: Experience in fire and security systems, excellent communication skills, and a customer-focused mindset.
- Other info: Enjoy career growth, employee discounts, and a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Service Engineer – Fire & Security Systems (Fire Alarm, CCTV, Access Control, Intruder)
Location: Oxford – No London travel
On Target Earnings: £58,000 – This figure represents the average potential earnings, including overtime, call-outs, travel pay and bonus payments
Trinity Fire & Security Systems are seeking an experienced Service Engineer to deliver high-quality maintenance and support across our client portfolio, ensuring system integrity and compliance.
You’ll carry out scheduled servicing, maintenance, and minor remedial work, ensuring all systems perform effectively and meet regulatory and company standards. Working as part of a skilled regional team, you’ll be supported by dedicated service administrators and technical specialists.
What’s in it for you?
Regional work – enjoy a better work-life balance.
Uncapped commission & enhanced overtime – your effort truly pays off.
Ongoing training with leading brands like Gent, Notifier, Protec, and Baldwin Boxall.
Career progression – we invest in our engineers for the long term.
Key responsibilities:
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Deliver planned maintenance and reactive service calls to Fire and Security systems.
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Communicate effectively with customers, providing updates and technical insights.
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Identify and carry out remedial works and small installations in line with service guidance.
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Maintain accurate records of service and performance.
Systems You’ll Work With
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Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems
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CCTV: HikVision, Avigilon, Dahua
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Intruder: Galaxy, Texecom
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Access Control: Paxton, Honeywell, Gallagher
What we\’re looking for
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Experience servicing and maintaining fire, security, and CCTV systems to relevant British Standards.
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Strong diagnostic and problem-solving abilities.
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Excellent communication and customer service skills.
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Basic electrical safety training (ECA) and sound technical understanding of building services.
What Trinity Offers
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Competitive base salary with uncapped commission and paid overtime.
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23 days’ holiday, increasing with service, plus bank holidays.
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Company vehicle and fuel card.
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Employee Discount Programme – savings across 800+ retailers.
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Pension via Royal London, Life Assurance, and Employee Assistance Programme.
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Referral bonus of up to £2,000.
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Ongoing training and career development opportunities.
Equal Opportunities in Practice
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
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Fire Alarm Service Engineer employer: Trinity Fire & Security Systems
Contact Detail:
Trinity Fire & Security Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with fire alarm systems, CCTV, or access control, make sure to highlight that in conversations. Bring up specific projects or challenges you’ve tackled—this will help you stand out as a candidate who knows their stuff.
✨Tip Number 3
Don’t just apply—engage! When you find a job listing that excites you, reach out directly to the hiring manager or team. A quick email expressing your enthusiasm can set you apart from the crowd and show that you’re genuinely interested in the role.
✨Tip Number 4
Keep learning! Stay updated on the latest technologies and standards in fire and security systems. Consider taking short courses or certifications that can boost your knowledge and make you more appealing to employers. Plus, it shows you’re committed to your professional growth!
We think you need these skills to ace Fire Alarm Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with fire and security systems. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team at Trinity. Keep it concise but impactful!
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it’s in your CV or cover letter, let us see your strong verbal and written skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Trinity!
How to prepare for a job interview at Trinity Fire & Security Systems
✨Know Your Systems
Familiarise yourself with the fire and security systems mentioned in the job description, like Gent, Notifier, and HikVision. Being able to discuss these systems confidently will show your technical knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since outstanding customer service is key, prepare examples of how you've effectively communicated with clients in the past. Think about situations where you resolved issues or improved customer satisfaction—this will highlight your ability to connect with customers.
✨Prepare for Technical Questions
Expect questions on fault diagnosis and cable testing. Brush up on relevant British Standards and be ready to explain your logical approach to troubleshooting. This will demonstrate your expertise and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the training programmes available or how the team collaborates on service commitments. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
