At a Glance
- Tasks: Manage and grow customer accounts while ensuring top-notch service and strong relationships.
- Company: Trinity, a leader in fire safety solutions with a commitment to excellence.
- Benefits: Competitive salary, uncapped commission, company car, and generous holiday allowance.
- Other info: Permanent role with excellent career growth and a focus on equality.
- Why this job: Join a dynamic team and make a real impact in fire safety across London.
- Qualifications: Experience in account management or sales, preferably in fire safety systems.
The predicted salary is between 40500 - 49500 £ per year.
Location - London & South East
About the Role
At Trinity, we’re looking for an experienced Regional Account Manager to develop new opportunities and take ownership of a portfolio of existing customers across London and the South East region. You’ll be the primary point of contact for your accounts, ensuring high levels of service, strong relationships, and profitable growth.
What you'll be doing:
- Managing and expanding a portfolio of regional customers, acting as a trusted advisor and professional representative of the business.
- Retaining and renewing service, maintenance, and monitoring contracts, with a focus on margin protection, service excellence, and long-term partnerships.
- Identifying and securing opportunities for system upgrades, additions, small works, and new installations by understanding customer requirements, site conditions, and compliance needs.
- Generating new business alongside account management activity, building a healthy and sustainable sales pipeline within your territory.
What We’re Looking For:
- Proven experience in account management or sales within fire alarms, fire safety, or life safety systems, ideally in a regional or field-based role.
- A strong track record of managing renewals, margins, and long-term customer relationships, with a focus on retention and recurring revenue.
- Confidence using CRM systems to manage pipelines, renewals, and sales activity, supporting accurate forecasting and performance reporting.
- Solid technical knowledge of fire alarm systems and fire safety compliance, with the ability to design fire alarm system along with HTM experience.
What’s on Offer
- Contract: Permanent
- Working Hours: 8.30am–5pm, Monday to Friday
- Salary: £40,000 to £50,000
- On-Target Earnings: Up to 50% of basic salary, uncapped
- Additional Benefits: Company car or car allowance, life assurance, pension, 23 days holiday, Employee Welfare assistance programme
Equal Opportunities in Practice
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates / future employees undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Locations
Regional Account Manager - London in Essex, South Ockendon employer: Trinity Fire & Security Systems
Trinity Fire & Security Systems is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on local field service, this role provides the unique advantage of minimal travel, allowing for a better work-life balance while enjoying competitive salaries, uncapped commission, and comprehensive benefits including training and pension schemes.
Contact Details:
Trinity Fire & Security Systems Recruitment Team
