At a Glance
- Tasks: Maintain and service fire and security systems, ensuring top-notch quality and customer satisfaction.
- Company: Join Trinity, a leading company in fire and security solutions with a supportive team culture.
- Benefits: Competitive salary, uncapped commission, paid overtime, and extensive training opportunities.
- Other info: Enjoy 23 days holiday, employee discounts, and a company vehicle with fuel card.
- Why this job: Make a real difference in safety while advancing your career with industry-leading training.
- Qualifications: Experience with fire, CCTV, and security systems; customer service skills are a plus.
The predicted salary is between 31500 - 38500 £ per year.
Trinity are hiring a Service Engineer to join our dedicated team in the South of England. In the role, you will be providing maintenance and servicing of our clients' Fire and Security systems.
Working within a defined region of the United Kingdom, you will have the opportunity to obtain certifications in industry leading systems including Gent and earn through our engineering commission scheme!
The role of Service Engineer:
- Providing maintenance and servicing to our client’s fire and security systems.
- Completing the scheduled servicing in a timely and efficient manner, adhering to Trinity’s high-quality standards.
- Working as part of a skilled team of Service Engineers and being supported by our wider support departments to provide high quality service and customer experience.
- Liaising with service administrators and other internal stakeholders to ensure our service commitments are met.
- Working to a planned service and maintenance schedule, emergency call out requirements.
- Issuing remedial repairs and minor additions to existing installations in line with service administration guidance.
Experience in servicing and maintaining fire, security, CCTV and access control systems to relevant British Standards:
- Ability to identify all types of cable associated with fire detection and security systems, and to correctly test and terminate the cable ends in accordance with manufacturers’ instructions.
- To always provide outstanding customer service.
- Understanding the basic building services to test cause and effect of fire alarm interfaces.
- A comprehensive understanding of the causes and cures of fire, intruder, CCTV and access control problems, including an ability to recommend changes to practices and processes that may cause false alarms as well as recommending changes to the systems.
- Basic Electrical Safety training (ECA).
- Manufacturers training with a minimum requirement of Notifier and Gent equipment in respect of servicing.
At Trinity Fire & Security, we believe in rewarding our employees for their work and commitment. Our remuneration package includes a competitive basic salary and the opportunity to earn more through our uncapped commission scheme which rewards you for your talent, as well as paid overtime and travel time.
We are also committed to providing the training required to support and develop all our employees. As you grow with Trinity, you will be provided the opportunity to undertake industry leading training programmes to allow you to excel in your position and progress in the direction you want to take your career.
Benefits include:
- Holiday - 23 days which increases with service, plus bank holidays.
- Employee Discount Programme - Discounts and cashback across over 800 national retailers.
- Pension scheme - Via Royal London.
- Company vehicle - With fuel card.
- Paid overtime and travel time (minus 30 minutes each way).
- Employee referral scheme – earn up to £2,000 for each employee you bring into Trinity.
- Life Assurance.
- Employee Welfare assistance programme.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting: It is an industry requirement that successful candidates undergo security vetting.
CCTV/Security Systems Engineer employer: Trinity Fire & Security Systems
Trinity Fire & Security Systems is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on local field service, this role provides the unique advantage of minimal travel, allowing for a better work-life balance while enjoying competitive salaries, uncapped commission, and comprehensive benefits including training and pension schemes.
Contact Details:
Trinity Fire & Security Systems Recruitment Team
