At a Glance
- Tasks: Coordinate appointments and support our field engineers to ensure seamless service delivery.
- Company: Join Trinity Fire & Security, a supportive team dedicated to protecting what matters most.
- Benefits: Enjoy 23 days holiday, pension scheme, employee discounts, and wellbeing support.
- Other info: Be part of a collaborative team that values your ideas and contributions.
- Why this job: Make a real difference in customer service while growing your skills in a friendly environment.
- Qualifications: Looking for proactive individuals who enjoy helping others and thrive in fast-paced settings.
The predicted salary is between 30000 - 42000 € per year.
Location: Abingdon (OX14 1RL)
At Trinity Fire & Security, we’re more than just experts in safety and security — we’re a supportive team with a shared purpose: protecting what matters most to our customers. We’re looking for proactive, friendly Service Co-Ordinators to join our Abingdon office (OX14 1RL) and play a vital role in keeping our service operations running seamlessly. This is an excellent opportunity to become part of a workplace where teamwork, respect, and mutual support are central to everything we do. You’ll join a collaborative environment where your ideas are valued, and your work truly makes a difference every day.
What You’ll Be Doing
- As a Service Co-Ordinator, you’ll be the key connection between our customers and our field engineers, coordinating appointments, solving problems, and ensuring we deliver on our promises.
- Plan and schedule field engineer visits, responding quickly and effectively to changing customer needs.
- Deliver outstanding service in every interaction, whether on a quick call or a detailed email.
- Work closely with engineers, coordinators, and other team members to ensure jobs are completed efficiently and to a high standard.
What We’re Looking For
- Enjoys helping others — you take pride in making customers feel heard and supported.
- Is eager to learn and grow — you’re curious, open to feedback, and ready to build your skills.
- Stays organised and adaptable — you can juggle priorities and stay calm in a fast-paced environment.
- Brings positivity and a solution-focused approach — you’re a team player who’s always ready to lend a hand.
Why You’ll Love Working Here
- A supportive, friendly team that values collaboration and clear communication.
- 23 days’ holiday (plus bank holidays).
- Pension scheme and life assurance to support your future.
- Access to our employee discount programme – savings at over 800 national retailers.
- Employee assistance and wellbeing programme.
- Employee referral scheme.
- Free on-site parking.
Equal Opportunities in Practice
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Service Co-ordinator in Abingdon employer: Trinity Fire & Security Systems
At Trinity Fire & Security, we pride ourselves on fostering a collaborative and supportive work environment in our Abingdon office. As a Service Co-ordinator, you'll enjoy a range of benefits including 23 days of holiday, a pension scheme, and access to an employee discount programme, all while being part of a team that values your contributions and encourages personal growth. Join us to make a meaningful impact in a role where teamwork and respect are at the heart of everything we do.
Contact Detail:
Trinity Fire & Security Systems Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Co-ordinator in Abingdon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute as a Service Co-ordinator. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Service Co-ordinator, you'll need to interact with customers and engineers alike. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Co-ordinator in Abingdon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Co-ordinator role. Highlight your experience in customer service and any relevant skills that match what we’re looking for, like organisation and adaptability.
Show Your Personality:We love a friendly vibe! Don’t be afraid to let your personality shine through in your application. Share examples of how you’ve helped others or solved problems in previous roles to show us you’re a team player.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Trinity Fire & Security Systems
✨Know the Company
Before your interview, take some time to research Trinity Fire & Security. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Service Co-Ordinator, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've gone above and beyond to help someone. Highlight your problem-solving skills and how you’ve maintained a positive attitude in challenging situations.
✨Demonstrate Organisational Skills
Since the role involves planning and scheduling, be ready to discuss how you manage multiple tasks. You could share specific tools or methods you use to stay organised, like digital calendars or task management apps. This will reassure them that you can handle the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in the role, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
