At a Glance
- Tasks: Coordinate service operations and connect customers with field engineers.
- Company: Join a supportive team at Trinity in Abingdon.
- Benefits: Enjoy 23 days holiday, pension scheme, life assurance, and free parking.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Make a real difference by helping customers and supporting your team.
- Qualifications: Proactive attitude, strong communication skills, and a desire to learn.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for a proactive, friendly Service Co-Ordinator to join our Abingdon office (OX14 1RL) and play a vital role in keeping our service operations running seamlessly. This is an excellent opportunity to become part of a workplace where teamwork, respect, and mutual support are central to everything we do. You’ll join a collaborative environment where your ideas are valued, and your work truly makes a difference every day.
As a Service Co-Ordinator, you’ll be the key connection between our customers and our field engineers, coordinating appointments, solving problems, and ensuring we deliver on our promises. You will:
- Plan and schedule field engineer operations for a specific customer site, responding quickly and effectively to changing customer needs.
- Deliver outstanding service in every interaction, whether on a quick call or a detailed email.
- Work closely with engineers, coordinators, and other team members to ensure jobs are completed efficiently and to a high standard.
At Trinity, we know that how you work with others matters as much as what you know. We’re looking for someone who:
- Enjoys helping others — you take pride in making customers feel heard and supported.
- Is eager to learn and grow — you’re curious, open to feedback, and ready to build your skills.
- Stays organised and adaptable — you can juggle priorities and stay calm in a fast-paced environment.
- Brings positivity and a solution-focused approach — you’re a team player who’s always ready to lend a hand.
A supportive, friendly team that values collaboration and clear communication. 23 days’ holiday (plus bank holidays). Salary sacrifice pension scheme. 3 times salary life assurance to support your future. Access to our Employee Assistance Programme for your wellbeing. Free parking.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Operations Administrator in Abingdon employer: Trinity Fire & Security Systems
At Trinity, we pride ourselves on fostering a supportive and collaborative work environment in our Abingdon office, where teamwork and mutual respect are at the heart of our operations. As an Operations Administrator, you'll enjoy a range of benefits including 23 days of holiday, a salary sacrifice pension scheme, and access to our Employee Assistance Programme, all while contributing to a culture that values your ideas and encourages personal growth. Join us to make a meaningful impact every day in a role that truly matters.
Contact Details:
Trinity Fire & Security Systems Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator in Abingdon
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Operations Administrator role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. They want to see how you fit into their team culture, so be yourself and share why you’re excited about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our awesome team at Trinity.
We think you need these skills to ace Operations Administrator in Abingdon
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and proactive nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application:Make sure to customise your application for the Operations Administrator role. Highlight your relevant experience and skills that align with what we’re looking for, especially your ability to juggle priorities and support customers.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Abingdon office!
How to prepare for a job interview at Trinity Fire & Security Systems
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Administrator role. Familiarise yourself with the key responsibilities like scheduling and coordinating appointments. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your People Skills
Since this role involves a lot of interaction with customers and team members, be ready to share examples of how you've successfully communicated or resolved issues in the past. Highlight your friendly and proactive approach to helping others.
✨Demonstrate Adaptability
The job requires juggling multiple priorities in a fast-paced environment. Prepare to discuss situations where you’ve had to adapt quickly to changing circumstances. This will show that you can stay calm and organised under pressure.
✨Bring a Positive Attitude
A solution-focused mindset is key for this position. During the interview, express your enthusiasm for teamwork and your willingness to support colleagues. Share how you maintain positivity even when faced with challenges.
