At a Glance
- Tasks: Manage key accounts in fire and security, ensuring top-notch service delivery.
- Company: Trinity Fire & Security Systems, a leader in public sector safety solutions.
- Benefits: Competitive salary, performance bonuses, company vehicle, and extensive holiday.
- Other info: Opportunities for ongoing training and career development in a supportive environment.
- Why this job: Be the vital link between clients and teams, making a real impact on safety.
- Qualifications: Experience in account management or service management, with knowledge of fire alarm systems.
The predicted salary is between 40000 - 50000 € per year.
Trinity Fire & Security Systems are seeking an experienced Key Account / Contract Manager to manage a nationwide account operating in the Public Sector. You will take charge of a multi-site contract and be the vital link between our client and our operational teams — making sure our fire alarm service, inspection, and installation contracts run like clockwork.
This isn’t a desk-based account management role. You’ll be out meeting clients, solving problems, making things happen, and ensuring every SLA and KPI is hit — if not exceeded.
What you’ll be doing:
- Own the full lifecycle of major service contracts — from mobilisation to delivery and renewals.
- Build trusted, long-term partnership with a key client.
- Oversee planning, service, and operations to ensure consistent performance and profitability.
- Monitor SLAs and KPIs, resolve issues quickly, and identify improvement opportunities.
- Support technical teams on-site and ensure compliance with BS5839 and relevant standards.
- Attend client meetings across the UK — typically 1–2 days per week of travel.
What we’re looking for:
- You might already be a Contract Manager or Key Account Manager — or perhaps a Service Manager ready to take the next step.
- You’ll have knowledge of fire alarm systems and BS5839 standards.
- A proactive, problem-solving mindset and a customer-first attitude.
- Confidence in managing high-value contracts and stakeholders.
- A full UK driving licence and willingness to travel when needed.
What Trinity Offers:
- Competitive base salary and performance bonus.
- 23 days’ holiday, increasing with service, plus bank holidays.
- Company vehicle.
- Employee Discount Programme – savings across 800+ retailers.
- Pension via Royal London, Life Assurance, and Employee Assistance Programme.
- Referral bonus of up to £2,000.
- Ongoing training and career development opportunities.
Equal Opportunities in Practice:
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting:
It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Key Account Manager in Leeds employer: Trinity Fire & Security Systems
Trinity Fire & Security Systems is an exceptional employer that prioritises employee growth and development, offering ongoing training and career advancement opportunities. With a competitive salary, performance bonuses, and a supportive work culture that values equality and diversity, employees enjoy a fulfilling work environment while managing key accounts across the UK. The role of Key Account Manager not only provides the chance to build long-term client relationships but also allows for dynamic, on-the-ground engagement, making every day rewarding and impactful.
Contact Detail:
Trinity Fire & Security Systems Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fire and security industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills in person! If you get the chance, ask for informational interviews or coffee chats with current Key Account Managers. This is a great way to learn more about the role and demonstrate your enthusiasm and knowledge about fire alarm systems.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you’re interested in, like Trinity Fire & Security Systems. Express your interest in their work and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for those client meetings! Since this role involves a lot of face-to-face interaction, practice your communication skills. Role-play common scenarios you might encounter as a Key Account Manager, focusing on problem-solving and relationship-building. Confidence is key!
We think you need these skills to ace Key Account Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience with fire alarm systems and any relevant standards like BS5839. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your proactive, problem-solving mindset and customer-first attitude. Tell us why you're the perfect fit for managing high-value contracts and building long-term partnerships.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to meet SLAs and KPIs. We love numbers, so if you can quantify your successes, do it! It helps us see the impact you've made.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Trinity Fire & Security Systems
✨Know Your Fire & Security Systems
Make sure you brush up on your knowledge of fire alarm systems and BS5839 standards. Being able to discuss these topics confidently will show that you're not just familiar with the industry but also serious about the role.
✨Demonstrate Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved issues or improved processes. This will highlight your proactive mindset and customer-first attitude, which are crucial for managing high-value contracts.
✨Showcase Your Relationship-Building Abilities
Think about how you can build long-term partnerships with clients. Be ready to discuss strategies you've used in the past to foster trust and collaboration, as this is key to succeeding in a Key Account Manager role.
✨Be Ready for Travel Discussions
Since the role involves travelling to client sites, be prepared to discuss your flexibility and willingness to travel. Mention any previous experiences where you've managed travel effectively while maintaining strong client relationships.
