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For Companies At a Glance
- Tasks: Service and maintain fire and security systems, ensuring top performance for clients.
- Company: Join Trinity, a leader in fire and security solutions in the Thames region.
- Benefits: Competitive salary, uncapped commission, paid overtime, and extensive training opportunities.
- Why this job: Make a real difference by safeguarding people and properties while earning great rewards.
- Qualifications: Experience with fire, security, and CCTV systems; excellent communication skills.
- Other info: Dynamic team environment with opportunities for career growth and industry-leading training.
The predicted salary is between 36000 - 60000 £ per year.
Service Engineer – Fire & Security Systems (Fire Alarm, CCTV, Access Control, Intruder)
Location: York
On Target Earnings: £58,000 – This figure represents the average potential earnings, including overtime, call-outs, travel pay and bonus payments
Trinity Fire & Security Systems are seeking an experienced Service Engineer to deliver high-quality maintenance and support across our client portfolio, ensuring system integrity and compliance.
You’ll carry out scheduled servicing, maintenance, and minor remedial work, ensuring all systems perform effectively and meet regulatory and company standards. Working as part of a skilled regional team, you’ll be supported by dedicated service administrators and technical specialists.
What’s in it for you?
Regional work – enjoy a better work-life balance.
Uncapped commission & enhanced overtime – your effort truly pays off.
Ongoing training with leading brands like Gent, Notifier, Protec, and Baldwin Boxall.
Career progression – we invest in our engineers for the long term.
Key responsibilities:
- Deliver planned maintenance and reactive service calls to Fire and Security systems.
- Communicate effectively with customers, providing updates and technical insights.
- Identify and carry out remedial works and small installations in line with service guidance.
- Maintain accurate records of service and performance.
Systems You’ll Work With
- Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems
- CCTV: HikVision, Avigilon, Dahua
- Intruder: Galaxy, Texecom
- Access Control: Paxton, Honeywell, Gallagher
What we\’re looking for
- Experience servicing and maintaining fire, security, and CCTV systems to relevant British Standards.
- Strong diagnostic and problem-solving abilities.
- Excellent communication and customer service skills.
- Basic electrical safety training (ECA) and sound technical understanding of building services.
What Trinity Offers
- Competitive base salary with uncapped commission and paid overtime.
- 23 days’ holiday, increasing with service,
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Fire Alarm Service Engineer employer: Trinity Fire & Security Systems
Contact Detail:
Trinity Fire & Security Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Service Engineer
✨Tip Number 1
Get to know the company inside out! Research Trinity's values, mission, and the specific systems they work with. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to fire and security systems. Think about your past experiences and how they relate to the job. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Trinity team. Let’s get you that job!
We think you need these skills to ace Fire Alarm Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with fire and security systems, especially the specific brands mentioned in the job description. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about fire and security systems. Share any relevant experiences that showcase your problem-solving skills and customer service excellence—this is your chance to shine!
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects your ability to convey information clearly. We love candidates who can articulate their thoughts well, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just a few clicks and you’re done!
How to prepare for a job interview at Trinity Fire & Security Systems
✨Know Your Systems
Familiarise yourself with the specific fire and security systems mentioned in the job description, like Gent, Notifier, and HikVision. Being able to discuss these systems confidently will show that you're serious about the role and understand what’s required.
✨Demonstrate Customer Service Skills
Since outstanding customer service is key for this position, prepare examples of how you've effectively communicated with clients in the past. Think about situations where you resolved issues or improved customer satisfaction—this will highlight your ability to connect with customers.
✨Prepare for Technical Questions
Expect questions on fault diagnosis and rectification related to fire alarms and security systems. Brush up on your technical knowledge and be ready to explain how you would approach common problems, as well as any relevant British Standards you’re familiar with.
✨Show Enthusiasm for Training and Development
Trinity values ongoing training, so express your eagerness to learn and grow within the company. Mention any previous training you've undertaken and how it has helped you in your career, as this will demonstrate your commitment to professional development.
