At a Glance
- Tasks: Lead operations, mentor teams, and ensure high standards in event management.
- Company: Trinity Event Solutions, a dynamic and passionate event management company.
- Benefits: Competitive salary, professional development, and a fun work environment.
- Other info: Join a vibrant team committed to ethical practices and continuous improvement.
- Why this job: Shape the future of events while building strong teams and delivering excellence.
- Qualifications: Proven leadership experience and excellent communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Trinity Event Solutions is a vibrant and passionate company that has rapidly become recognised as a dynamic, forward-thinking creative venue procurement and event management company. Continuous investment in IT and team development has been part of the strategy from the beginning. Our relationships with hotel groups, individual venue knowledge and ongoing site visits mean that we stay at the forefront of the industry and we pass that experience on to our clients.
We recognise that environmental issues are growing in importance and our approach is to support ethical buying for our clients. We have recently developed a system to allow you to make an informed selection of venues in line with your company's CSR principles. The company’s philosophy is 'event solutions with passion'. We believe in building relationships, working hard, but also having fun while supporting you and providing the service you need. Our valued clients see us as additional members of their team.
Job Requirements
- Achievement of financial and non-financial targets in conjunction with department managers and leadership team
- Line management of direct reports
- Support and mentor department managers
- Set training and development programmes to pre-agreed standards in conjunction with Project Manager and leadership team
- Ensure teams are delivering to agreed SOP and SLA’s including pre and post calls
- Ensure any events over a specified value are highlighted to SLT and that commissions have been negotiated
- Monthly review of pre and post call feedback
- Support on client reviews when required
- Escalation process, support with supplier issues, client issues and internal team issues
- Weekly review of provisional and confirmed booking to ensure accurate recording and check for discrepancies
- Ensure teams are capturing repeat bookings of clients by reviewing recurring events
- Monthly intercompany reviews
- Intercompany referrals – maximising opportunities for these and reporting on it
- Produce report for management meetings on KPIs & target progress. Attendance to monthly meeting
- Manage the office etiquette to pre-agreed standards and ensure day to day office coverage
- Ensure delivery of the following initiatives: Destinations champions programme, site visit programme to pre-agreed targets, the academy programmed in conjunction with project manager
- Deliver to any Compliance requirements applicable to the client’s industry sector.
- Production of weekly/monthly operational reports using Microsoft Power BI
- Help to maintain correct standards of duty of care and health and safety
- Deliver to ISO standards
- Attendance at relevant industry events, internal events including board meetings
About you
- A strategic and experienced operational leader who knows how to build strong teams and deliver high standards across the business
- Ability to bring commercial awareness, clear communication, and a practical approach to risk management, efficiency and continuous improvement
- You will lead with clarity and empathy and create an environment where people feel supported and motivated to perform at their best
- Work closely with the leadership team to shape and deliver the agency’s operational strategy
- Strengthening processes, developing talent and ensuring the business runs smoothly
- Champion KPI delivery, manage costs with care and maintain transparency across all operations
- Excellent knowledge of Microsoft programmes i.e. Word/Excel
- Ability to manage and develop a team
- Good levels of written and spoken English
- Reliable and trustworthy
- Able to self-manage
- Flexible and comfortable with fast-paced change
- Excellent organisation and time management skills
Head of Operations in Stamford employer: Trinity Event Solutions
Trinity Event Solutions is an exceptional employer located in Stamford, Lincolnshire, offering a vibrant work culture that prioritises team development and ethical practices. With a strong focus on continuous investment in IT and employee growth, the company fosters an environment where creativity thrives, and employees are encouraged to build meaningful relationships while achieving both personal and professional goals. Joining Trinity means being part of a passionate team dedicated to delivering outstanding event solutions, all while having fun and supporting one another.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Stamford
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of Operations at Trinity Event Solutions!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Trinity Event Solutions or be willing to refer you for that Head of Operations position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Trinity Event Solutions who’s on the lookout for their next Head of Operations star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of Operations role at Trinity Event Solutions!
We think you need these skills to ace Head of Operations in Stamford
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Trinity Event Solutions. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Trinity Event Solutions
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Trinity Event Solutions. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
