Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead operations, mentor teams, and ensure high standards in event management.
- Company: Trinity Event Solutions, a dynamic and passionate event management company.
- Benefits: Competitive salary, professional development, and a fun work environment.
- Why this job: Shape the future of events while building strong teams and delivering excellence.
- Qualifications: Proven leadership experience and excellent communication skills.
- Other info: Join a vibrant team committed to ethical practices and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Trinity Event Solutions is a vibrant and passionate company that has rapidly become recognised as a dynamic, forward-thinking creative venue procurement and event management company. Continuous investment in IT and team development has been part of the strategy from the beginning. Our relationships with hotel groups, individual venue knowledge and ongoing site visits mean that we stay at the forefront of the industry and we pass that experience on to our clients.
We recognise that environmental issues are growing in importance and our approach is to support ethical buying for our clients. We have recently developed a system to allow you to make an informed selection of venues in line with your company's CSR principles. The company’s philosophy is 'event solutions with passion'. We believe in building relationships, working hard, but also having fun while supporting you and providing the service you need. Our valued clients see us as additional members of their team.
Job Requirements
- Achievement of financial and non-financial targets in conjunction with department managers and leadership team
- Line management of direct reports
- Support and mentor department managers
- Set training and development programmes to pre-agreed standards in conjunction with Project Manager and leadership team
- Ensure teams are delivering to agreed SOP and SLA’s including pre and post calls
- Ensure any events over a specified value are highlighted to SLT and that commissions have been negotiated
- Monthly review of pre and post call feedback
- Support on client reviews when required
- Escalation process, support with supplier issues, client issues and internal team issues
- Weekly review of provisional and confirmed booking to ensure accurate recording and check for discrepancies
- Ensure teams are capturing repeat bookings of clients by reviewing recurring events
- Monthly intercompany reviews
- Intercompany referrals – maximising opportunities for these and reporting on it
- Produce report for management meetings on KPIs & target progress. Attendance to monthly meeting
- Manage the office etiquette to pre-agreed standards and ensure day to day office coverage
- Ensure delivery of the following initiatives: Destinations champions programme, site visit programme to pre-agreed targets, the academy programmed in conjunction with project manager
- Deliver to any Compliance requirements applicable to the client’s industry sector.
- Production of weekly/monthly operational reports using Microsoft Power BI
- Help to maintain correct standards of duty of care and health and safety
- Deliver to ISO standards
- Attendance at relevant industry events, internal events including board meetings
About you
- A strategic and experienced operational leader who knows how to build strong teams and deliver high standards across the business
- Ability to bring commercial awareness, clear communication, and a practical approach to risk management, efficiency and continuous improvement
- You will lead with clarity and empathy and create an environment where people feel supported and motivated to perform at their best
- Work closely with the leadership team to shape and deliver the agency’s operational strategy
- Strengthening processes, developing talent and ensuring the business runs smoothly
- Champion KPI delivery, manage costs with care and maintain transparency across all operations
- Excellent knowledge of Microsoft programmes i.e. Word/Excel
- Ability to manage and develop a team
- Good levels of written and spoken English
- Reliable and trustworthy
- Able to self-manage
- Flexible and comfortable with fast-paced change
- Excellent organisation and time management skills
Head of Operations in Stamford employer: Trinity Event Solutions
Contact Detail:
Trinity Event Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations in Stamford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Head of Operations in Stamford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for event management shine through. We love candidates who are genuinely excited about what we do and can convey that passion in their words.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with our job description. We want to see how your skills and achievements fit into the role of Head of Operations, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see your qualifications quickly and easily.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Trinity Event Solutions
✨Know the Company Inside Out
Before your interview, dive deep into Trinity Event Solutions. Understand their mission, values, and recent projects. This will not only show your enthusiasm but also help you align your answers with their philosophy of 'event solutions with passion'.
✨Showcase Your Leadership Skills
As a Head of Operations, you'll need to demonstrate your ability to lead and mentor teams. Prepare specific examples of how you've successfully managed teams in the past, focusing on your approach to training and development, as well as how you've achieved financial and non-financial targets.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and risk management abilities. Think of scenarios where you've had to handle client issues or internal team conflicts, and be ready to discuss how you navigated those situations effectively.
✨Highlight Your Technical Proficiency
Since the role requires knowledge of Microsoft programmes like Power BI, be prepared to discuss your experience with these tools. If possible, bring examples of reports or analyses you've created to showcase your technical skills and how they can benefit the company.
