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- Tasks: Manage a portfolio of residential developments and ensure customer satisfaction.
- Company: Trinity Estates is a leading property management company in England and Wales.
- Benefits: Enjoy 24 days annual leave, hybrid work options, and discounts through Perkbox.
- Why this job: Join a supportive team with opportunities for career growth and recognition incentives.
- Qualifications: 2+ years in property management, excellent communication skills, and a full UK driving licence required.
- Other info: Work from home or at our Hemel Hempstead office, with a focus on work-life balance.
The predicted salary is between 43200 - 72000 £ per year.
Location: Hybrid Home / Trinity Estates Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN
Working Hours: 09:00 - 17:15 Monday - Friday
Salary: Competitive
About Trinity Estates:
Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company.
Benefits:
- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.
Job Description:
The role of Senior Property Manager is responsible for the day to day management of a portfolio of developments in and around the South East of England. Key responsibilities and tasks include:
- Responsible for all management aspects of all developments within the portfolio.
- To carry out development inspections as necessary to ensure the Companies responsibilities are met.
- To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
- To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required.
- Ensuring Customer complaints are resolved effectively and in a timely manner.
- To liaise with our Accounts department to ensure accurate financial management of the development.
- Source, appoint and manage competent trade persons to undertake works across the portfolio.
- To ensure all works undertaken by contractors are of suitable quality and cost effective.
- To ensure all Health & Safety and Industry legislation is adhered to.
Qualifications and Skills:
Candidates for this position should have the following skills and qualifications:
- At least 2 years experience in the residential property management sector.
- A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
- Must have a full UK driving license.
- A proven track record of budgeting and account management.
- Previous experience of contract management.
- Must have intermediate computer skills in Microsoft packages.
- Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
- Attention to detail, whilst having the ability to keep perspective and make informed decisions.
Application Process:
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number #LI-EJ1.AMRT1_UKCT.
Senior Property Manager employer: Trinity Estates
Contact Detail:
Trinity Estates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Manager
✨Tip Number 1
Familiarise yourself with the specific property management practices and regulations in the South East of England. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the local market.
✨Tip Number 2
Network with current or former employees of Trinity Estates on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing customer relationships and resolving complaints effectively. Think of specific examples that highlight your skills in communication and problem-solving, as these are crucial for the Senior Property Manager role.
✨Tip Number 4
Showcase your ability to manage budgets and financials by preparing a brief overview of your past experiences. Be ready to discuss how you've successfully managed costs and improved financial performance in previous roles.
We think you need these skills to ace Senior Property Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Senior Property Manager at Trinity Estates. Highlight your relevant experience in property management and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and qualifications mentioned in the job description. Emphasise your experience in residential property management, budgeting, and client relations to align with what Trinity Estates is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of the role. Use specific examples from your past experiences to demonstrate how you meet the qualifications and can contribute to Trinity Estates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Senior Property Manager.
How to prepare for a job interview at Trinity Estates
✨Showcase Your Experience
Make sure to highlight your experience in residential property management. Discuss specific examples where you've successfully managed a portfolio, resolved customer complaints, or improved communication strategies.
✨Demonstrate Communication Skills
Since the role requires excellent communication with clients and stakeholders, prepare to discuss how you've effectively communicated in previous roles. Consider sharing instances where you built strong relationships or handled difficult conversations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past challenges you've faced in property management and how you resolved them, particularly regarding budgeting, contractor management, and health & safety compliance.
✨Research Trinity Estates
Familiarise yourself with Trinity Estates and their operations. Understanding their values, recent projects, and the overall market can help you tailor your responses and show genuine interest in the company during the interview.
