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- Tasks: Provide top-notch support to residents and clients via phone and email.
- Company: Leading residential property management company in the UK.
- Benefits: Comprehensive training, career development, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in residents' lives.
- Qualifications: Strong communication skills and ability to handle challenging situations.
- Other info: Fast-paced role with opportunities for growth and advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading residential property management company in the UK is seeking a Customer Support Advisor to deliver efficient support to residents and clients. This role demands clear communication and excellent listening skills to handle enquiries professionally over phone and email. Candidates should be adept at managing challenging calls and prioritizing tasks in a fast-paced environment. The position offers comprehensive support and training, along with a chance for career development.
Resident Support Advisor – Mon–Fri, Career Growth in Oxford employer: Trinity Estates
Contact Detail:
Trinity Estates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Support Advisor – Mon–Fri, Career Growth in Oxford
✨Tip Number 1
Practice your communication skills! Since the role involves handling enquiries over the phone and email, we suggest you rehearse common scenarios. This will help you sound confident and professional during your interviews.
✨Tip Number 2
Show off your problem-solving skills! Think of examples where you've managed challenging situations or calls in the past. We want to see how you prioritise tasks and keep calm under pressure.
✨Tip Number 3
Research the company! Knowing about their values and services can give you an edge. We recommend checking out their website and social media to get a feel for their culture and what they stand for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and growing your career with us.
We think you need these skills to ace Resident Support Advisor – Mon–Fri, Career Growth in Oxford
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about clear communication, make sure your written application reflects that. Use straightforward language and keep it professional yet friendly. We want to see how you can convey your thoughts clearly!
Highlight Relevant Experience: If you've got experience in customer support or handling challenging situations, shout about it! We love seeing how your past roles have prepared you for this position. Tailor your application to showcase those skills.
Be Yourself: We’re looking for genuine people who can connect with our residents. Let your personality shine through in your application. A touch of authenticity can go a long way in making you stand out!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the Resident Support Advisor role. We can’t wait to hear from you!
How to prepare for a job interview at Trinity Estates
✨Know the Company Inside Out
Before your interview, take some time to research the residential property management company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since the role requires clear communication, practice articulating your thoughts. You can do this by simulating common interview questions with a friend or in front of a mirror. Focus on being concise and professional, as well as demonstrating your listening skills.
✨Prepare for Challenging Scenarios
Think about potential challenging calls you might face in the role and how you would handle them. Prepare examples from your past experiences where you successfully managed difficult situations. This will showcase your problem-solving abilities and resilience.
✨Show Enthusiasm for Career Growth
Express your eagerness for career development during the interview. Discuss your long-term goals and how this position aligns with them. This will demonstrate to the interviewers that you’re committed to growing within the company and contributing positively to their team.
