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- Tasks: Manage a diverse portfolio of properties and handle customer queries daily.
- Company: Join Trinity Estates, a leading residential property management company in England and Wales.
- Benefits: Enjoy 24 days annual leave, flexible work options, and discounts through Perkbox.
- Why this job: Gain valuable experience in property management with ongoing training and career growth opportunities.
- Qualifications: 1 year of property sector experience and strong customer service skills required.
- Other info: Work from home with a supportive team and potential for personal development.
The predicted salary is between 21800 - 29300 £ per year.
Junior Property Manager
Join to apply for the Junior Property Manager role at Trinity Estates.
Location – Hybrid / 1 day per week in office (Trinity Estates – Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN) with site visits around Essex/Cambridge/East London.
Working Hours – 09:00 – 17:15 Monday – Friday.
Salary – £25,800 per annum.
About Trinity Estates
Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company.
Benefits
- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.
Job Description
The role of Junior Property Manager is responsible for the day to day management of a portfolio of developments based within the UK. As a Junior Property Manager with Trinity Estates you will have the opportunity to work with a diverse portfolio of properties and gain valuable exposure to all aspects of property management. We provide ongoing training and support to help you develop your skills and progress in your career.
Key Responsibilities and Tasks
- Effectively manage all maintenance requests, including raising purchase orders, sourcing and monitoring contractors as necessary, ensuring works are of suitable quality and cost effective.
- Effectively manage the relationship with the customer.
- Respond to customer queries via telephone, email and letters.
- Ensure development information is produced and distributed as necessary.
- Work with customer formed groups such as RA’s, RMC’s, RTM etc.
- Ensure customer complaints are resolved effectively.
- Carry out development inspections as necessary and to ensure Trinity Estates management responsibilities are met.
- Source, appoint and manage competent trade’s persons to undertake works across the portfolio.
- Ensure all Health & Safety and Industry legislation is adhered to.
- Ensure all monthly reporting is completed accurately and in a timely manner.
Qualifications and Skills
- At least 1 year experience in the property sector.
- ATPI desirable (must be willing to work towards this qualification).
- Some knowledge of leasehold management would be advantageous.
- A proven track record in customer services including stakeholder management.
- Must have intermediate computer skills in Microsoft packages.
- Excellent levels of English both oral and written.
- Effective negotiation and client handling skills.
- Self-motivated, enthusiastic, and able to organise/prioritise own workload.
- A full UK driving licence (desirable).
Application Process
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Management
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Junior Property Manager employer: Trinity Estates
Contact Detail:
Trinity Estates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Property Manager
✨Tip Number 1
Familiarise yourself with the property management sector, especially leasehold management. Understanding the basics will help you engage in meaningful conversations during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the property management field. Attend local events or join online forums to connect with others in the industry. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your customer service skills, as this role heavily relies on effective communication and relationship management. Consider role-playing scenarios with friends or family to practice handling customer queries and complaints.
✨Tip Number 4
Research Trinity Estates and their portfolio of properties. Being knowledgeable about the company’s values and services will allow you to tailor your discussions and show genuine interest during the interview process.
We think you need these skills to ace Junior Property Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Junior Property Manager position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in property management or customer service. Mention specific examples of how you've effectively managed relationships or resolved complaints.
Showcase Your Skills: Make sure to demonstrate your intermediate computer skills and proficiency in Microsoft packages. Include any relevant qualifications, such as ATPI, and express your willingness to work towards it.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for Trinity Estates. Use this opportunity to convey your enthusiasm for the role and the company.
How to prepare for a job interview at Trinity Estates
✨Know Your Property Management Basics
Brush up on your knowledge of property management principles, especially leasehold management. Being able to discuss these topics confidently will show that you understand the industry and are ready to take on the responsibilities of a Junior Property Manager.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you've successfully managed customer relationships or resolved complaints. Highlighting your ability to handle queries effectively will resonate well with the interviewers, as customer service is key in this role.
✨Showcase Your Organisational Skills
As a Junior Property Manager, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise your workload and manage time effectively. Providing specific examples of how you've organised projects or tasks in the past can illustrate your capability.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression within Trinity Estates. This not only shows your interest in the role but also helps you determine if the company aligns with your career goals.
