Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch support daily.
- Company: Join Trinity Estates, a leading residential property management company in England and Wales.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Why this job: Be part of a dynamic team making a real impact in property management.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: Work Monday to Friday, 09:00 to 17:15, in a vibrant office setting.
The predicted salary is between 21000 - 25000 £ per year.
Position: Customer Support Advisor at Trinity Estates
Location: Hemel Hempstead, Head Office.
Working Hours: 09:00 - 17:15, Monday - Friday
Salary: £23,700 per annum
About Trinity Estates:
Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally.
Customer Support Advisor employer: Trinity Estates
Contact Detail:
Trinity Estates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Advisor
✨Tip Number 1
Familiarise yourself with the property management industry, especially residential services. Understanding the key players and trends will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves direct interaction with clients, showcasing your ability to handle queries and complaints effectively can set you apart from other candidates.
✨Tip Number 3
Research Trinity Estates specifically. Knowing their values, mission, and recent projects will demonstrate your genuine interest in the company and help you align your answers with their goals.
✨Tip Number 4
Prepare for common customer support scenarios. Think about how you would handle difficult customers or resolve conflicts, as these examples can be valuable during your interview.
We think you need these skills to ace Customer Support Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Support Advisor at Trinity Estates. Tailor your application to highlight relevant skills and experiences.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience. Use bullet points to make it easy to read, and include specific examples of how you've successfully handled customer inquiries or resolved issues.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you want to work for Trinity Estates and how your skills align with their values and mission in residential property management.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer support role.
How to prepare for a job interview at Trinity Estates
✨Know the Company
Before your interview, take some time to research Trinity Estates. Understand their services, values, and recent news. This will help you tailor your answers and show genuine interest in the company.
✨Prepare for Common Questions
Anticipate questions related to customer support scenarios. Think about how you would handle difficult customers or resolve complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Customer Support Advisor, strong communication is key. During the interview, demonstrate your ability to listen actively and respond clearly. Practice articulating your thoughts to ensure you come across as confident and approachable.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions that show your enthusiasm for the role. Inquire about team dynamics, training opportunities, or how success is measured in the customer support department.
