Client Support Accountant

Client Support Accountant

Oxford Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Client Accountants with administrative and accounting tasks, ensuring accuracy and timely reporting.
  • Company: Join Trinity Estates, a leading residential property management company in England and Wales.
  • Benefits: Enjoy 24 days annual leave, hybrid work options, and discounts through Perkbox.
  • Why this job: Be part of a supportive team with opportunities for career growth and personal development.
  • Qualifications: 1 year of finance experience; A Level education or equivalent preferred; AAT Level 4/CIMA is a plus.
  • Other info: This is a 12-month fixed-term contract based in Hemel Hempstead.

The predicted salary is between 28800 - 43200 Β£ per year.

Client Support Accountant position at Trinity Estates (12 month Fixed Term Contract)

Location – Hybrid/Hemel Hempstead, Hertfordshire

Working Hours – 09:00 – 17:15 Monday - Friday

Salary – Competitive

About Trinity Estates:

Trinity is one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home-based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

  • 24 days annual leave for work-life balance.
  • Discounts on shopping and services through Perkbox.
  • Employee Assistance Programme for confidential support.
  • Hybrid and flexible work opportunities.
  • Financial support for personal development.
  • Opportunities for career growth.
  • Recognition incentives.
  • Cycle to Work scheme for a healthy lifestyle.
  • Employee Referral Scheme for potential bonuses.

Job Description:

The Client Support Accountant is primarily responsible for providing administrative and accounting support to the Client Accountants.

Key responsibilities and tasks include:

  • Service Charge Accounts: Completing weekly 'open period' checks and ensuring the system is up to date. Preparing year-end bank reconciliations. Checking and uploading balancing charges/credits. Issuing year-end accounts in a timely manner. Issuing Section 20B notices.
  • Budgets: Preparing standard and pro-rata budgets in accordance with the work planner. Responding to Property Manager budget queries and highlighting areas of concern. Accurately reviewing and tidying up budgets in preparation for issuing. Uploading budgets to Propman and saving relevant documents. Chasing up any late approvals of budgets.
  • Other: Preparation of quarterly financial reports. Processing Service Charge Amendments in accordance with the signed request. Recharge items (including utilities/insurance/other). Liaising with internal and external clients to resolve queries in a timely manner. Professionally dealing with resident phone queries.

Qualifications and Skills:

Candidates for this position should have the following skills and qualifications:

  • At least 1 years’ experience within Finance.
  • Ideally educated to β€˜A’ Level standards (or equivalent).
  • Ideally completed, or working towards AAT Level 4 / CIMA Certificate or QBE.
  • Experience of data input and general finance administration.
  • Sound understanding of double entry bookkeeping (payments & accruals).
  • Intermediate computer skills (Microsoft packages, data manipulation, VLOOKUP formulas, and pivot tables).
  • Professional telephone manner.
  • Excellent attention to detail.
  • Responsible, reliable and approachable.
  • Ability to stay calm under pressure and prioritise workload.

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number #LI-EJ1.

Client Support Accountant employer: Trinity Estates

Trinity Estates is an exceptional employer, offering a supportive and collaborative work environment at our Hemel Hempstead head office. With a strong focus on employee growth, we provide numerous opportunities for professional development, competitive benefits including 24 days of annual leave, and a hybrid working model that promotes work-life balance. Join us to be part of a leading residential property management company where your contributions are valued and recognised.
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Contact Detail:

Trinity Estates Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Client Support Accountant

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Client Support Accountant at Trinity Estates. Understanding the nuances of service charge accounts and budget preparation will help you speak confidently about your relevant experience during interviews.

✨Tip Number 2

Network with current or former employees of Trinity Estates on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable in your application process.

✨Tip Number 3

Brush up on your technical skills, especially in Microsoft Excel. Since the role requires intermediate computer skills, being proficient in data manipulation, VLOOKUP formulas, and pivot tables will set you apart from other candidates.

✨Tip Number 4

Prepare for potential interview questions by practising how you would handle common scenarios related to client queries and financial reporting. Demonstrating your problem-solving abilities and calmness under pressure will showcase your suitability for the role.

We think you need these skills to ace Client Support Accountant

Accounting Skills
Service Charge Accounting
Bank Reconciliation
Budget Preparation
Data Input and Management
Double Entry Bookkeeping
Financial Reporting
Attention to Detail
Intermediate Microsoft Excel Skills
VLOOKUP and Pivot Tables
Professional Telephone Manner
Time Management
Problem-Solving Skills
Customer Service Skills

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Client Support Accountant position. Tailor your application to highlight relevant experience and skills.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your finance experience, particularly any roles involving service charge accounts or budget preparation. Use bullet points for clarity and focus on achievements.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that relate to the key responsibilities listed in the job description, such as handling financial reports or liaising with clients.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Client Support Accountant role.

How to prepare for a job interview at Trinity Estates

✨Know Your Numbers

As a Client Support Accountant, you'll be dealing with financial data regularly. Brush up on your knowledge of double entry bookkeeping and be prepared to discuss your experience with bank reconciliations and budget preparation during the interview.

✨Demonstrate Attention to Detail

This role requires excellent attention to detail. Be ready to provide examples from your past work where your meticulous nature helped avoid errors or improved processes. Highlighting specific instances will show that you understand the importance of accuracy in finance.

✨Showcase Your Communication Skills

You'll need to liaise with both internal and external clients. Prepare to discuss how you've effectively communicated complex financial information in the past, especially over the phone. A professional telephone manner is crucial, so practice articulating your thoughts clearly.

✨Prepare for Scenario Questions

Expect questions that assess how you handle pressure and prioritise tasks. Think of scenarios where you've had to manage multiple deadlines or resolve client queries under tight timelines. Sharing these experiences will demonstrate your ability to stay calm and organised.

Client Support Accountant
Trinity Estates
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