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- Tasks: Support sales success by managing customer relationships and administrative tasks.
- Company: Join a growing commercial team in a dynamic environment.
- Benefits: Flexible part-time hours with competitive pay and career growth opportunities.
- Other info: Perfect for self-motivated individuals looking to thrive in a fast-paced setting.
- Why this job: Be at the heart of sales operations and make a real impact on customer experience.
- Qualifications: Strong communication skills and previous experience in sales support or customer service.
The predicted salary is between 15 - 18 £ per hour.
We are looking for a motivated and detail-oriented Internal Sales Administrator to join an expanding commercial team on a part-time basis. This is an exciting opportunity for someone who enjoys working in a fast-moving environment, building strong customer relationships, and playing a key role in supporting sales success. Working approximately 30 hours per week, this role offers flexibility alongside the opportunity to become an integral part of a supportive and growing business.
You will be at the centre of daily sales operations, helping to ensure customers receive an outstanding experience while supporting the wider sales team with efficient administration and coordination.
Key Responsibilities- Customer Support & Relationship Management
- Act as a key contact for customer enquiries, providing professional and timely support.
- Develop and maintain positive relationships with customers to encourage long-term business partnerships.
- Assist with customer engagement initiatives and support activities that contribute to new business opportunities.
- Keep customer accounts and records accurate and fully up to date.
- Sales Coordination & Administration
- Produce and manage customer quotations in line with company pricing structures.
- Track and follow up on quotations, sales opportunities, and outstanding enquiries to help maximise conversions.
- Provide day-to-day administrative support to the sales team, enabling them to focus on business development and customer growth.
- Escalate complex customer or sales issues to the appropriate Sales Manager when required.
- Order Processing & Systems Management
- Accurately process customer orders using the company ERP system.
- Ensure all sales documentation and order details are completed correctly and in line with internal procedures.
- Liaise with internal departments to monitor order progress and resolve any delivery or fulfilment issues.
- Maintain accurate product, pricing, and customer information within company systems.
- Reporting & Team Support
- Assist with preparing sales reports, updates, and related documentation.
- Work collaboratively with sales, operations, and customer service teams to ensure smooth internal communication.
- Support ongoing improvements to sales processes and customer experience standards.
- Essential
- Excellent communication and interpersonal skills with a strong customer-first approach.
- Previous experience in sales support, administration, customer service, or a similar role.
- Confident using Microsoft Office and ERP/CRM systems.
- Strong organisational skills with excellent attention to detail.
- Ability to prioritise workloads and manage multiple tasks effectively in a busy environment.
- Desirable
- Experience working within manufacturing, engineering, technical, or distribution sectors.
- Knowledge of quotation management and sales order processing procedures.
- Comfortable producing basic reports and analysing sales information.
- Self-motivated, organised, and proactive in approach.
- Professional, reliable, and able to work well as part of a team.
- Confident communicating with both customers and internal colleagues.
- Enthusiastic about delivering excellent service and supporting business growth.
Internal Sales Administrator in Gloucester employer: Trinity Commercial
Contact Detail:
Trinity Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Administrator in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Internal Sales Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. Show them you’re not just another candidate; you’re the one they need to support their sales success.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance at landing that dream job.
We think you need these skills to ace Internal Sales Administrator in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and sales support experience, as well as any relevant admin roles you've had. We want to see how you can fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Internal Sales Administrator role and how your background makes you a great fit. Be sure to mention your attention to detail and organisational skills, as these are key for us.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application showcases your excellent communication skills. Whether it's through your writing style or examples of past experiences, we want to see that you can connect with customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our growing team!
How to prepare for a job interview at Trinity Commercial
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Internal Sales Administrator. Familiarise yourself with customer support, sales coordination, and order processing tasks. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role is all about building strong customer relationships, be ready to share examples of how you've successfully managed customer enquiries in the past. Highlight your communication skills and any experience you have in providing exceptional service.
✨Be Prepared with Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This shows your genuine interest and helps you assess if it’s the right fit for you.
✨Demonstrate Your Organisational Skills
As an Internal Sales Administrator, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise your workload and manage time effectively. Sharing specific examples of how you’ve handled busy periods can really impress your interviewers.