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- Tasks: Support daily operations at test centres and assist candidates with their English language tests.
- Company: Trinity College London, committed to diversity and inclusion.
- Benefits: Flexible part-time hours, supportive work environment, and a range of employee benefits.
- Why this job: Make a difference by creating a smooth experience for candidates in a dynamic setting.
- Qualifications: Solid education, proactive attitude, and strong people skills.
- Other info: Opportunities for mentoring and professional growth in a diverse workplace.
The predicted salary is between 20000 - 28000 £ per year.
Contract: 12 months fixed-term contract, part-time (4 days a week)
Location: Portsmouth and Stratford
Closing date: 15 February 2026
About the role
Our nationwide centres are hard at work assisting candidates sitting their English language tests through Trinity College London. An exciting opportunity has arisen to join us as a Centre Assistant Team Leader in our Portsmouth and Stratford test centres. You will support the day-to-day operations of the region's centres working closely with the Team Leader, ensuring compliance with Trinity's policies, procedures and regulatory requirements. You will also act as the first point of contact for any candidate or examiner concerns, and report any issues with a critical and supportive approach. This role is made up of 32 hours a week, worked over four days between Wednesday-Saturday. Office operating hours are between 8.15am-6.30pm and weekend availability will be required.
About you
You’ll be someone who takes pride in creating a smooth and supportive environment for others. With a solid level of general education, you’ll bring a proactive and dependable approach to the day-to-day running of the test centre. You’re confident stepping up when needed, keeping standards high and helping things run efficiently. You enjoy working with people, offering support and guidance to colleagues, and sharing your knowledge through mentoring and on-the-job training. If you pride yourself on providing customer excellence and have a flexible approach to working, then we want to hear from you.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person's contribution makes us great as an organisation.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence. We actively encourage applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse. Trinity promotes and welcomes applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full here.
Centre Assistant Team Leader in Portsmouth employer: Trinity College London
Contact Detail:
Trinity College London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Assistant Team Leader in Portsmouth
✨Tip Number 1
Get to know the company! Research Trinity College London and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend any events they might be hosting. Building relationships can give you insider info and make you stand out as a candidate.
✨Tip Number 3
Prepare for the interview by practising common questions related to the role. Think about how your experience aligns with the responsibilities of a Centre Assistant Team Leader and be ready to share examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Trinity College London.
We think you need these skills to ace Centre Assistant Team Leader in Portsmouth
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for supporting candidates shine through. We want to see how excited you are about creating a smooth and supportive environment at our test centres!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We love seeing how your background aligns with the role of Centre Assistant Team Leader, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us get a good sense of who you are!
Apply Through Our Website: Don’t forget to apply through the link on our website! It’s the best way to ensure your application reaches us directly. Plus, it shows you’re keen to join our team at Trinity College London.
How to prepare for a job interview at Trinity College London
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Centre Assistant Team Leader role. Familiarise yourself with Trinity College London's policies and procedures, as well as the day-to-day operations of the test centres. This will help you demonstrate your proactive approach and show that you're ready to step up when needed.
✨Showcase Your People Skills
Since this role involves working closely with candidates and colleagues, be prepared to discuss your experience in providing support and guidance. Think of specific examples where you've created a smooth environment for others or mentored someone. This will highlight your customer excellence and teamwork abilities.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle candidate or examiner concerns. Prepare by thinking about potential issues that could arise in a test centre and how you would address them with a critical yet supportive approach. This will showcase your problem-solving skills and your commitment to compliance.
✨Flexibility is Key
Since the role requires weekend availability and a flexible approach, be ready to discuss your availability during the interview. Highlight any previous experiences where you've adapted to changing schedules or demands, showing that you're dependable and can keep standards high even under pressure.
