At a Glance
- Tasks: Support daily office operations and ensure everything runs smoothly.
- Company: Join Trinity, a diverse and inclusive workplace committed to excellence.
- Benefits: Gain a Level 2 Certificate while earning and learning in a supportive environment.
- Other info: 15-month apprenticeship with opportunities for growth and teamwork.
- Why this job: Kickstart your career with hands-on experience and professional development.
- Qualifications: GCSEs in English and Maths required; customer service skills are a plus.
The predicted salary is between 15000 - 20000 £ per year.
The Facilities Officer is responsible for providing day-to-day operational support to ensure the smooth running of office facilities at Upper Ground and assisting other Trinity teams/locations with general office services. This role is structured as a Level 2 Facilities Services Operative Apprenticeship, leading to a Level 2 Certificate in Facilities Principles provided by the Institute of Workplace and Facilities Management. Candidates must hold Grade A-C GCSE level qualifications in English and Maths, and commit to completing the full apprenticeship programme (15 months) as a condition of appointment.
Responsibilities
- Day-to-day Facilities
- Post and courier services
- Business support
- Health and safety
- General support
About you
- Good level of general education
- Understanding of customer service ethos and provision of customer excellence
- Experience in the use of Microsoft Office tools and various other digital platforms
- Prior work experience in an office-based environment
- Excellent written and oral communication skills
- Comfortable building relationships and supporting stakeholders at all levels
- Strong team worker
- Well organised, able to prioritise and work to multiple tight deadlines
- Shows high levels of attention to detail and accuracy
- Ability to work on own initiative and without close supervision from time to time
Trinity is committed to creating a diverse and inclusive workplace and welcomes applications from all backgrounds. All applications are dealt with in the strictest confidence. As a Disability Confident employer, we strive to make recruitment accessible and fair for individuals with different abilities.
Facilities Officer (Level 2 Facilities Services Operative Apprenticeship) in London employer: Trinity College London
Trinity is an exceptional employer that prioritises the growth and development of its employees, offering a structured Level 2 Facilities Services Operative Apprenticeship that leads to a recognised qualification. With a strong commitment to diversity and inclusion, Trinity fosters a supportive work culture where teamwork and customer excellence are at the forefront, making it an ideal environment for those seeking meaningful and rewarding employment in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Officer (Level 2 Facilities Services Operative Apprenticeship) in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Trinity and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your skills! Be ready to discuss your experience with Microsoft Office and any other digital tools. Think of specific examples where you've used these skills effectively in past roles.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared. This shows your enthusiasm for the role and helps you figure out if it's the right fit for you.
We think you need these skills to ace Facilities Officer (Level 2 Facilities Services Operative Apprenticeship) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Facilities Officer role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills:Since excellent written and oral communication is key for this role, ensure your application is clear and well-structured. We love a good story, so feel free to share examples of how you've effectively communicated in past roles.
Highlight Your Team Spirit:We’re all about teamwork here at StudySmarter! Make sure to mention any experiences where you’ve successfully collaborated with others or supported stakeholders. It’s all about showing us you can work well with the crew!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Trinity College London
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Facilities Officer. Familiarise yourself with the day-to-day tasks and how they contribute to the smooth running of office facilities. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Customer Service Skills
Since the role involves providing excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers or colleagues. Highlight your understanding of customer service ethos and how it applies to the facilities environment.
✨Brush Up on Your Tech Skills
As the job requires proficiency in Microsoft Office and other digital platforms, be ready to discuss your experience with these tools. You might even want to mention specific projects where you used them effectively, showcasing your ability to adapt to various technologies.
✨Demonstrate Your Team Spirit
Being a strong team player is crucial for this role. Think of instances where you've collaborated with others to achieve a common goal. Be prepared to talk about how you build relationships and support stakeholders at all levels, as this will show you're a great fit for their team.
