At a Glance
- Tasks: Support daily office operations and ensure a smooth working environment.
- Company: Join Trinity College London, a diverse and inclusive workplace.
- Benefits: Enjoy a stimulating work environment with competitive rewards and professional growth.
- Other info: Open to all backgrounds, with a commitment to accessibility and support.
- Why this job: Gain valuable experience while completing a Level 2 Facilities Services Apprenticeship.
- Qualifications: GCSEs in English and Maths, plus a passion for customer service.
The predicted salary is between 18000 - 25000 £ per year.
Contract: Permanent, full-time
Location: London
Closing Date: 12 June 2026
About the role
The Facilities Officer is responsible for providing day-to-day operational support to ensure the smooth running of office facilities at Upper Ground and assisting other Trinity teams/locations with general office services.
This role is structured as a Level 2 Facilities Services Operative Apprenticeship, leading to a Level 2 Certificate in Facilities Principles provided by the Institute of Workplace and Facilities Management. Candidates must hold Grade A-C GCSE level qualifications in English and Maths, and commit to completing the full apprenticeship programme (15 months) as a condition of appointment.
Your role will include, but not be limited to, responsibilities in the following areas:
- Day-to-day Facilities
- Post and courier services
- Business support
- Health and safety
- General support
About you
- Good level of general education
- Understanding of customer service ethos and provision of customer excellence.
- Experience in the use of Microsoft Office tools and various other digital platforms
- Prior work experience in an office-based environment
- Excellent written and oral communication skills
- Comfortable building relationships and supporting stakeholders at all levels
- Strong team worker
- Well organised, able to prioritise and work to multiple tight deadlines
- Shows high levels of attention to detail and accuracy
- Ability to work on own initiative and without close supervision from time to time
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence. We actively encourage applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcomes applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here.
Facilities Officer in London employer: Trinity College London
Trinity College London is an exceptional employer that fosters a stimulating and inclusive work environment in the heart of London. As a Facilities Officer, you will benefit from a structured apprenticeship programme, gaining valuable qualifications while contributing to a supportive team culture that values diversity and employee growth. With a commitment to accessibility and a range of employee benefits, Trinity ensures that every individual can thrive and make a meaningful impact within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Officer in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Trinity College London. Check out their website and social media to understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the Facilities Officer role. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your soft skills! As a Facilities Officer, you'll need to communicate effectively and build relationships. Be ready to share examples of how you've successfully worked in teams or handled customer service situations in the past. This will demonstrate your ability to thrive in the role.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows good manners but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Facilities Officer in London
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your excellent written and oral communication skills in your application. We want to see how you can express yourself clearly and effectively, especially since this role involves supporting stakeholders at all levels.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Facilities Officer role. We love seeing candidates who understand what we’re looking for and can demonstrate their relevant experience.
Be Yourself:We value authenticity, so let your personality shine through in your application. Share your experiences and how they’ve shaped your customer service ethos. We’re looking for someone who can build relationships and work well in a team!
Apply Through Our Website:Remember to apply through our website using the 'Apply for This Job' link. It’s the easiest way for us to receive your application, and it ensures you’re following the correct process. Don’t wait too long, as we might close the advert early if we get a lot of interest!
How to prepare for a job interview at Trinity College London
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Facilities Officer role. Familiarise yourself with the day-to-day responsibilities and how they contribute to the overall success of the organisation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a strong customer service ethos, prepare examples from your past experiences where you've excelled in providing excellent service. Think about specific situations where you went above and beyond to support stakeholders or resolve issues, as this will demonstrate your suitability for the role.
✨Be Ready to Discuss Health and Safety
Health and safety is a key aspect of the Facilities Officer position. Brush up on basic health and safety principles and be prepared to discuss how you would ensure a safe working environment. This shows that you take the responsibility seriously and are proactive about workplace safety.
✨Demonstrate Your Organisational Skills
The job requires strong organisational skills and the ability to manage multiple tasks. Prepare to discuss how you prioritise your workload and stay organised, perhaps by sharing a time when you successfully juggled several responsibilities. This will highlight your ability to thrive in a busy office environment.
