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- Tasks: Support daily operations at test centres and assist candidates with their queries.
- Company: Trinity College London, a leader in English language testing.
- Benefits: Flexible part-time hours, inclusive workplace, and a supportive environment.
- Why this job: Make a difference by helping candidates succeed in their English tests.
- Qualifications: Solid education, proactive attitude, and strong people skills.
- Other info: Join a diverse team committed to inclusivity and personal growth.
The predicted salary is between 20000 - 28000 £ per year.
Contract: 12 months fixed-term contract, part-time (4 days a week)
Location: Portsmouth and Stratford
Closing date: 15 February 2026
About the role
Our nationwide centres are hard at work assisting candidates sitting their English language tests through Trinity College London. An exciting opportunity has arisen to join us as a Centre Assistant Team Leader in our Portsmouth and Stratford test centres. You will support the day-to-day operations of the region's centres working closely with the Team Leader, ensuring compliance with Trinity's policies, procedures and regulatory requirements. You will also act as the first point of contact for any candidate or examiner concerns, and report any issues with a critical and supportive approach. This role is made up of 32 hours a week, worked over four days between Wednesday-Saturday. Office operating hours are between 8.15am-6.30pm and weekend availability will be required.
About you
You’ll be someone who takes pride in creating a smooth and supportive environment for others. With a solid level of general education, you’ll bring a proactive and dependable approach to the day-to-day running of the test centre. You’re confident stepping up when needed, keeping standards high and helping things run efficiently. You enjoy working with people, offering support and guidance to colleagues, and sharing your knowledge through mentoring and on-the-job training. If you pride yourself on providing customer excellence and have a flexible approach to working, then we want to hear from you.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person's contribution makes us great as an organisation.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence. We actively encourage applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse. Trinity promotes and welcomes applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Locations
Centre Assistant Team Leader in Hampshire, Portsmouth employer: Trinity College London
Contact Detail:
Trinity College London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Assistant Team Leader in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Trinity's website and social media. Understanding their values and mission will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Centre Assistant Team Leader role.
✨Tip Number 3
Show off your people skills! Since this role involves supporting candidates and colleagues, be ready to share examples of how you've successfully worked in teams or helped others in previous jobs.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar!
We think you need these skills to ace Centre Assistant Team Leader in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see how excited you are about supporting candidates and ensuring a smooth testing experience. A little enthusiasm goes a long way!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for someone who can step up and keep standards high, so showcase any previous leadership or mentoring roles you've had.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the Centre Assistant Team Leader role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Trinity College London. We can’t wait to hear from you!
How to prepare for a job interview at Trinity College London
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Centre Assistant Team Leader role. Familiarise yourself with Trinity College London's policies and procedures, as well as the day-to-day operations of the test centres. This will help you demonstrate your proactive approach and show that you're ready to step up when needed.
✨Showcase Your People Skills
Since this role involves working closely with candidates and colleagues, be prepared to discuss your experience in providing support and guidance. Think of specific examples where you've created a smooth and supportive environment for others, and how you've handled any concerns or issues that arose.
✨Emphasise Flexibility and Reliability
Highlight your flexible approach to work, especially since the role requires weekend availability. Share instances where you've adapted to changing circumstances or stepped in to help out when needed. This will show that you can maintain high standards and keep things running efficiently.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. Ask about the challenges they face in the test centres or how they ensure compliance with regulations. This not only shows your interest but also helps you gauge if the role is the right fit for you.
