At a Glance
- Tasks: Support daily operations and ensure smooth running of office facilities.
- Company: Join Trinity, a diverse and inclusive workplace committed to excellence.
- Benefits: Gain a Level 2 Certificate while earning and learning in a supportive environment.
- Other info: 15-month apprenticeship with opportunities for growth and teamwork.
- Why this job: Kickstart your career with hands-on experience and professional development.
- Qualifications: GCSEs in English and Maths; customer service skills and office experience preferred.
The predicted salary is between 15000 - 20000 £ per year.
The Facilities Officer is responsible for providing day-to-day operational support to ensure the smooth running of office facilities at Upper Ground and assisting other Trinity teams/locations with general office services.
This role is structured as a Level 2 Facilities Services Operative Apprenticeship, leading to a Level 2 Certificate in Facilities Principles provided by the Institute of Workplace and Facilities Management. Candidates must hold Grade A-C GCSE level qualifications in English and Maths, and commit to completing the full apprenticeship programme (15 months) as a condition of appointment.
Responsibilities
- Day-to-day Facilities
- Post and courier services
- Business support
- Health and safety
- General support
About you
- Good level of general education
- Understanding of customer service ethos and provision of customer excellence
- Experience in the use of Microsoft Office tools and various other digital platforms
- Prior work experience in an office-based environment
- Excellent written and oral communication skills
- Comfortable building relationships and supporting stakeholders at all levels
- Strong team worker
- Well organised, able to prioritise and work to multiple tight deadlines
- Shows high levels of attention to detail and accuracy
- Ability to work on own initiative and without close supervision from time to time
Trinity is committed to creating a diverse and inclusive workplace and welcomes applications from all backgrounds. All applications are dealt with in the strictest confidence. As a Disability Confident employer, we strive to make recruitment accessible and fair for individuals with different abilities.
Facilities Officer (Level 2 Facilities Services Operative Apprenticeship) employer: Trinity College London
Trinity is an exceptional employer that prioritises the growth and development of its employees, offering a structured Level 2 Facilities Services Operative Apprenticeship that leads to a recognised qualification. With a strong commitment to diversity and inclusion, Trinity fosters a supportive work culture where teamwork and customer excellence are at the forefront, making it an ideal place for individuals seeking meaningful and rewarding careers in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Officer (Level 2 Facilities Services Operative Apprenticeship)
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field, attend industry events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on common questions related to facilities management and customer service, so you can showcase your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and really keen on joining us!
We think you need these skills to ace Facilities Officer (Level 2 Facilities Services Operative Apprenticeship)
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with Microsoft Office and any other digital tools you've used. We want to see how you can bring your tech skills to the table!
Tailor Your Application:Don’t just send a generic application! Take a moment to align your experiences with the responsibilities listed in the job description. It shows us you’re genuinely interested in the role.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity and attention to detail, so make sure your writing is easy to read and free of errors.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Trinity College London
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Facilities Officer. Familiarise yourself with the day-to-day tasks like post and courier services, health and safety protocols, and general office support. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since the role involves providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for customers or colleagues. Be ready to discuss how you can apply that ethos in this position, as it’s crucial for success.
✨Demonstrate Your Tech Savvy
As the job requires proficiency in Microsoft Office and other digital platforms, brush up on these tools before your interview. You might be asked about your experience with them, so be prepared to share specific examples of how you've used these applications effectively in previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
