At a Glance
- Tasks: Lead daily operations at our Kings Cross test centre and ensure smooth service delivery.
- Company: Trinity College London is a renowned educational institution committed to quality and inclusivity.
- Benefits: Enjoy generous leave, private health insurance, social events, and continuous training opportunities.
- Other info: Regular weekend work required; we welcome diverse applicants and support various abilities.
- Why this job: Join a supportive team culture where your contributions truly matter and make a difference.
- Qualifications: Good education, excellent communication skills, and a passion for customer service are essential.
The predicted salary is between 28000 - 42000 £ per year.
Centre Team Leader
Department
Stratford SELT Centre
Employment Type
Permanent
Minimum Experience
Experienced
Compensation
£33,055.36 per annum
Contract: Permanent, full-time Location: Stratford/Belfast
Closing date: 19 October 2026
About the role
An exciting opportunity has arisen to join us as a Team Leader within our Stratford and Belfast test centre. As a Team Leader, you will provide much-needed assistance in making us better able to deliver a quality and efficient service. Reporting to the Centre Manager, you will supervise and keep abreast of the day-to-day operations within the test point. You will be required to ensure a smooth operation of various processes and adherence to Trinity's policies, procedures as well as regulatory requirements, to maintain the security and integrity of the tests.
Playing a deputising role to the team, you will deliver supervisory administrative support to the centre and reinforce the local marketing and wider business development strategies. Operating in a Team Leader capacity, you will assist with the training and development needs of centre staff, carry out quality checks, act as first escalation point for candidate/examiner complaints; whilst deputising for Centre Manager in their absence.
We are looking for team members who will work to ensure the staff are happy and well-supported so the business can run smoothly, and organise and delegate their workload as well as monitoring them to make sure it’s done correctly.
If you pride yourself on providing customer excellence and have a flexible approach to working, then we want to hear from you.
The hours for this role are as follows – 8:15am – 6:30pm, 40 hours/week, 5 over 7 days, Monday to Sunday as set by rota. Please be aware that regular weekend work will be required.
About you
We need someone with a good level of education that has the ability to communicate at all levels providing excellent customer service always with a smile on their face. We need you to portray a professional image at all times and in testing situations. You will have excellent organisational skills with a keen eye for detail and be a real team player who’s happy dealing with stakeholders ranging from colleagues to examiners, and most importantly, our candidates.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here.
Location
London, Greater London
Department
Stratford SELT Centre
Employment Type
Permanent
Minimum Experience
Experienced
Compensation
£33,055.36 per annum
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Centre Team Leader in London employer: Trinity College London
Trinity College London is an exceptional employer that fosters a stimulating and inclusive work environment, perfect for those looking to make a meaningful impact in the education sector. With a commitment to employee growth, you will benefit from flexible hybrid working arrangements, a supportive team culture, and a range of benefits that value your contributions. Join us in London, where we prioritise diversity and accessibility, ensuring every employee feels welcomed and empowered to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Centre Team Leader in London
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Trinity College London just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Trinity College London. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Centre Team Leader in London
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Centre Team Leader role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Trinity College London, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Trinity College London
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Trinity College London, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Trinity College London, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
