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- Tasks: Lead a team managing maintenance, portage, and space management at Trinity College.
- Company: Trinity College, Cambridge, is the largest college with stunning architecture and rich history.
- Benefits: Enjoy 25 days holiday, free lunch, private health care, and a cycle to work scheme.
- Why this job: Join a friendly employer and make a real impact on campus operations and student life.
- Qualifications: Proven leadership experience, excellent IT skills, and strong interpersonal abilities required.
- Other info: Salary ranges from £45,000 to £50,000 with additional perks.
The predicted salary is between 45000 - 50000 £ per year.
At this exciting time for the College, we are seeking to appoint a Soft Service Manager who will lead the critical services on general maintenance, portage, space management and decorating across the Trinity College. The role will be accountable for the largest team in the Works Department, providing essential support to the daily operation of the estate. The role will be reporting into the Director of Works and will work closely with the Hard Services Manager and business support teams, which include help desk and procurement services.
The role has 2 direct reports, part of a trade-based service internally. Extensive use of external contractors is made to ensure the role can deliver a cost-effective, timely service.
This challenging key role will require proven experience in leading teams, directing operations and managing modest budgets. You must have excellent interpersonal skills, working proactively and independently. Excellent IT skills, using Excel, Word, Adobe, and CAFM programmes software will be essential.
Trinity College, Cambridge, is the largest of the 31 Cambridge Colleges and contains a substantial and intensively used group of buildings of considerable architectural distinction constructed over a period spanning some 600 years. The buildings house the living accommodations of students and Fellows, together with dining, recreational, studying and support facilities.
Trinity College prides itself on being a friendly employer which offers competitive rates of pay and terms and conditions. In addition to offering 25 days of holiday (plus 8 public holidays) a year, free lunch when working on-site, a generous pension scheme, private family health care, a cycle to work scheme (tax-free benefit) and a variety of health and social activities.
Salary: In the range of £45,000 – £50,000 annum, plus additional benefits.
For further details and the application form, please click on the links below.
Applicants should complete the College application form, setting out why you have applied for this role, with specific examples of how you meet the requirements of the post.
If you are interested in this role and wish to discuss further, please call Chris Hinge, Director of works on 07922 590553
This vacancy closes on August 6, 2025 – 5:00 pm
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Soft Services Manager, Works Department employer: Trinity College Cambridge
Contact Detail:
Trinity College Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Manager, Works Department
✨Tip Number 1
Familiarise yourself with the specific services and operations of Trinity College. Understanding their unique environment and challenges will help you demonstrate your knowledge during discussions and interviews.
✨Tip Number 2
Network with current or former employees of the Works Department. They can provide valuable insights into the team dynamics and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Highlight your leadership experience in managing teams and budgets. Be prepared to discuss specific examples of how you've successfully led similar operations in the past, as this will be crucial for the role.
✨Tip Number 4
Brush up on your IT skills, particularly with Excel, Word, Adobe, and CAFM software. Being able to confidently discuss your proficiency in these tools will set you apart from other candidates.
We think you need these skills to ace Soft Services Manager, Works Department
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Soft Services Manager position. Make notes on key skills and experiences that align with your background.
Tailor Your Application: When completing the College application form, ensure you specifically address how your experience meets the requirements outlined in the job description. Use concrete examples from your past roles to demonstrate your leadership and operational management skills.
Highlight Relevant Skills: Emphasise your interpersonal skills and IT proficiency, particularly with Excel, Word, Adobe, and CAFM software. Mention any experience managing budgets or leading teams, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a managerial position.
How to prepare for a job interview at Trinity College Cambridge
✨Showcase Your Leadership Experience
As a Soft Services Manager, you'll be leading a large team. Be prepared to discuss your previous leadership roles, focusing on how you directed operations and managed teams effectively. Use specific examples to illustrate your experience in motivating and guiding staff.
✨Demonstrate Budget Management Skills
This role requires managing modest budgets, so it's crucial to highlight your financial acumen. Prepare to discuss any past experiences where you successfully managed budgets, optimised costs, or worked with external contractors to deliver cost-effective services.
✨Emphasise Interpersonal Skills
Excellent interpersonal skills are essential for this position. Think of examples where you've successfully collaborated with different teams or resolved conflicts. Show that you can work proactively and independently while maintaining strong relationships with colleagues and contractors.
✨Familiarise Yourself with Relevant Software
The job requires proficiency in IT skills, particularly with Excel, Word, Adobe, and CAFM programmes. Brush up on these tools before the interview and be ready to discuss how you've used them in previous roles to enhance efficiency and productivity.
