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- Tasks: Assist in restoring properties damaged by fire, water, or accidents.
- Company: Join Trinity Claims, a leader in damage restoration services.
- Benefits: Enjoy a competitive salary, 25 days holiday, and performance bonuses.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: Strong communication skills and a full driving license required.
- Other info: Open to all backgrounds; we value diversity and inclusion.
The predicted salary is between 24000 - 25000 £ per year.
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Trainee First Response Technician, Redditch
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Client:
Trinity Claims
Location:
Redditch, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
e84ace2476e5
Job Views:
8
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
Are you ready to start your career in damage restoration?
At Trinity First Response, we are looking for a motivated and enthusiastic individual to join our team as a Trainee First Response Technician. This exciting entry-level opportunity will give you the chance to learn and grow in a fast-paced, dynamic environment, assisting with water, fire, and accidental damage restoration projects.
What will you be doing?
As a Trainee First Response Technician, you’ll play a vital role in supporting our experienced team with the restoration of properties damaged by fire, water, or other accidental damage. Your responsibilities will include:
- Assisting with cleaning, drying, and sanitising tasks following water or fire damage.
- Helping to monitor and install drying equipment on-site.
- Participating in assessments and reporting, ensuring that all necessary documents, photographs, and communications are accurately recorded.
- Working closely with our First Response Technicians and Team Leaders to ensure timely and high-quality service delivery.
- Maintaining health and safety standards at all times.
- Providing excellent customer service to policyholders and other relevant parties.
What we’re looking for:
We want someone who is driven, customer-focused, and eager to learn. The ideal candidate will have:
- Excellent spoken and written communication skills.
- The ability to work effectively within a team and under pressure.
- Basic computer knowledge and strong administrative skills.
- A full, clean driving license with no more than 3 points.
- Previous experience in damage restoration (preferable but not essential).
- Familiarity with the insurance claims process (desirable but not essential).
In return, we can offer you:
Basic Salary £24,000-25,000 (DOE), as well as market leading benefits.
- 25 days Annual leave plus statutory holidays
- Discretionary performance related bonus
- Life insurance cover
- Enhanced company pension scheme
- Employee of the month & employee of the year awards
- Refer a Friend scheme
- An extra day’s holiday for your birthday
- Paid volunteering/charity day a year
- Support in your development and wellbeing, including an Employee Assistance Program (EAP)
- Training and development opportunities at all levels through Trinity Academy and Apprenticeship programs
- Social events
If you\’re proactive, customer-focused, and thrive in a fast-paced environment, apply today to join our dynamic team!
Application deadline: this position will remain open until we have found the right person for the job.
We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted.
Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.
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Trainee First Response Technician employer: Trinity Claims
Contact Detail:
Trinity Claims Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee First Response Technician
✨Tip Number 1
Familiarise yourself with the basics of damage restoration. Understanding the processes involved in water and fire damage restoration will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the industry. Join relevant groups on social media platforms or attend local events to connect with people who work in damage restoration. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your customer service skills. Since the role involves providing excellent service to policyholders, think of examples from your past experiences where you demonstrated strong communication and problem-solving abilities.
✨Tip Number 4
Research Trinity Claims and their values. Understanding the company culture and what they stand for will help you tailor your approach and demonstrate that you are a good fit for their team.
We think you need these skills to ace Trainee First Response Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Trainee First Response Technician. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Create a CV that showcases your relevant skills, experiences, and education. Emphasise any customer service experience or teamwork skills, as these are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work at Trinity Claims and how you can contribute to their team.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Trinity Claims
✨Show Your Enthusiasm
As a Trainee First Response Technician, it's crucial to demonstrate your eagerness to learn and grow. Be sure to express your passion for damage restoration and how excited you are about the opportunity to work in a dynamic environment.
✨Highlight Teamwork Skills
Since the role involves working closely with experienced technicians and team leaders, emphasise your ability to collaborate effectively. Share examples from past experiences where you successfully worked as part of a team, especially under pressure.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would handle customer interactions and ensure that all necessary documentation is accurately recorded.
✨Demonstrate Problem-Solving Abilities
In damage restoration, unexpected challenges can arise. Prepare to discuss how you approach problem-solving and provide examples of situations where you've successfully navigated obstacles, showcasing your proactive mindset.
