At a Glance
- Tasks: Detect and analyse fraud in motor and household insurance claims using cutting-edge technology.
- Company: Trinity Claims, a trusted leader in claims management with a 4.5-star Trustpilot rating.
- Benefits: Competitive salary, 25 days annual leave, on-site gym, free snacks, and birthday holiday.
- Other info: Equal opportunities employer encouraging diverse applications.
- Why this job: Join a dynamic team making a real impact in fraud prevention and customer support.
- Qualifications: Experience in claims or fraud analysis, knowledge of insurance regulations, and report writing skills.
The predicted salary is between 28000 - 33000 £ per year.
Trinity Claims delivers a dedicated, end-to-end claims management service exclusively for our sister company, Policy Expert.
Combining cutting-edge proprietary technology with the highest standards of customer care, we provide seamless support from the very first point of contact through to final resolution, ensuring customers feel supported every step of the way.
Our team of experts have earned the trust and confidence of thousands of customers by consistently delivering results.
With a 4.5-star Trustpilot rating, we’re proud to be recognised for our commitment, expertise, and determination to go above and beyond when it matters most.
The key purpose of this role is to undertake counter fraud validation and intelligence work, particularly focusing on motor and household insurance claims.
The role involves using SIRA (Syndicated Intelligence for Risk Avoidance) to identify and mitigate fraudulent activities, ensuring compliance with relevant legislation and company policies.
Key Responsibilities
- Fraud Detection and
Analysis: Perform proactive investigatory analysis using data and intelligence processes to deliver counter fraud referrals to the motor and household claims investigation teams.
Identify new fraud trends and modus operandi through analysis of activity and fraud intelligence to inform strategy and improve performance.
- Intelligence
Management: Identify, secure, and evaluate intelligence and data sources relevant to fraud investigations.
Assist in the development of a functional internal intelligence database.
- SIRA Utilisation: Use SIRA to screen and match claims, generating referrals for both motor and household business areas.
Responsibility for the upkeep of local, and input into national rules.
- Open Source and Database Searches: Undertake open source and company‑provided database searches for the validation of claims identified as requiring such research.
- Third-Party Applications: Make applications to third parties for information in compliance with the Data Protection Act, such as Police Appendix D (b) mandates.
- Reporting and Documentation: Maintain accurate records of investigations and prepare detailed reports on findings.
- Collaboration: Work closely with internal stakeholders to support the achievement of business objectives and provide required levels of support to strategies, tactics or general claims handling decisions.
- Supplier Management: Instruct approved external suppliers with accurate and clear guidance to maximise their effectiveness.
- Ensure that you fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do.
- Ensure that you fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day to day work that you treat data as an important corporate asset which must be protected and managed.
- Maintain the company’s compliance standards and ensure timely completion of all mandatory on‑line training modules and attestations.
Key Requirements
- Knowledge of report writing and ability to analyse outcomes and MI is essential.
- Knowledge of Road Traffic Act and implications of being RTA/Article 75 insurer is essential.
- Knowledge of creating and maintaining Best Practice and guidance materials is essential.
- Previous demonstrable experience of working in a claims/fraud‑related environment, particularly with motor and household insurance claims is essential.
- Previous experience of fraud detection systems and processes within the insurance industry, particularly SIRA is desirable.
In return, we can offer you
Basic Salary £28-33,000 (DOE) as well as market‑leading benefits.
25 days Annual leave plus statutory holidays.
Just some of the great benefits we offer
- On‑site gym
- Free on‑site parking
- Free on‑site breakfast bar
- Complimentary on‑site snacks and soft drinks
- Discretionary performance‑related bonus
- An extra day’s holiday for your birthday
Application deadline: this position will remain open until we have found the right person for the job.
Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.
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Fraud Intel Analyst in Tonbridge employer: Trinity Claims
Trinity Claims is an exceptional employer that values integrity and innovation in the insurance sector. With a strong commitment to employee development, we offer comprehensive training and growth opportunities, fostering a collaborative work culture that prioritises fairness and transparency. Located in a vibrant area, our team enjoys a supportive environment where every member plays a crucial role in safeguarding our clients and upholding industry standards.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Intel Analyst in Tonbridge
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Trinity Claims looking for candidates who are engaged and informed.
We think you need these skills to ace Fraud Intel Analyst in Tonbridge
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Trinity Claims. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Trinity Claims
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Trinity Claims’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
