AI - Senior Software Engineer in Tonbridge

Trinity Claims delivers a dedicated, end‑to‑end claims management service exclusively for our sister company, Policy Expert. Combining cutting‑edge proprietary technology with the highest standards of customer care, we provide seamless support from the very first point of contact through to final resolution, ensuring customers feel supported every step of the way.

Our team of experts have earned the trust and confidence of thousands of customers by consistently delivering results. With a 4.5-star Trustpilot rating, we’re proud to be recognised for our commitment, expertise, and determination to go above and beyond when it matters most.

To act as a pillar of technical excellence within Trinity’s AI Incubator – to lead by example, and practice what you preach, to continuously improve and develop our highly skilled team of developers and drive the delivery of key AI initiatives.

To engage with business stakeholders to assist with the refinement of requirements, act as a bridge between developers and business users to clearly understand and mediate the needs of both parties.

To take an active role in the design, development, maintenance and support of the core functionality and associated products for the Trinity Claims System, our key AI initiatives, and to help developers to do the same.

To help to instil a culture of clean code that not only meets requirements, but does so in a reliable, performant, and predictable way.

To work with the IT operations team to ensure that systems that are developed by the software engineering team are running and performing adequately.

The successful candidate will be fully ingrained in the process of improving and automating key parts of the claims process to help our clients to provide a best‑in‑breed, fairer, faster, and more cost‑effective claims experience to their customers.

• Provide input into the design of the system and processes to enhance business performance.
• Actively participate in the development of the system and AI initiatives in line with the team’s processes and procedures.
• Rectify software defects in a timely fashion as and when identified.
• Follow project plans and meet agreed delivery dates following SCRUM methodology.
• Participate in group sessions with the development team and directly with business stakeholders.
• Participate in the prioritisation and estimation of system enhancement requests.
• Work independently and as part of a team.
• Undertake any individual or team task or activity reasonably requested and in line with the company values.

• Tertiary education with qualifications or equivalent knowledge and experience.
• C#, ASP.NET MVC, Modern .NET – 3+ years.
• AI/ML Integration via OpenAI, Azure Foundry, Semantic Kernel, or ML.NET.
• Entity Framework (Core and Classic) – 3+ years.
• Building and consuming REST and SOAP Web Services – 1+ years.
• SQL Server (T‑SQL) – 1+ years.
• CICD with Azure DevOps/GitHub Actions or similar.
• Agile experience (SCRUM).
• Demonstrable experience in Test Driven Development (TDD) – 1+ years.
• Proven track record in technical troubleshooting – 3+ years.
• Development of B2C/B2B Web application development – 3+ years.

• Production experience with Docker containers/K8s.
• Experience of IaC tools such as Terraform.
• Insurance claims processing.
• Analysis and technical design.
• Knowledge of Design Patterns and Software Best Practices.
• Knowledge of Architectural Patterns and Practices.

In return, we can offer you:

• Basic Salary £65,000‑70,000 (DOE) as well as market‑leading benefits.
• 25 days Annual leave plus statutory holidays.
• Great benefits we offer:
• On‑site gym.
• Free on‑site parking.
• Free on‑site breakfast bar.
• Complimentary on‑site snacks and soft drinks.
• Discretionary performance‑related bonus.
• An extra day’s holiday for your birthday.

Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.