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- Tasks: Assist with cleaning and restoring properties after water or fire damage.
- Company: Join Trinity Claims, a trusted name in claims management with a 4.5-star Trustpilot rating.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a company van for work use.
- Why this job: Make a real difference by helping people recover from disasters while gaining valuable experience.
- Qualifications: No experience needed; just bring your passion for customer service and teamwork.
- Other info: Flexible home-based role with opportunities for growth and recognition.
The predicted salary is between 25500 - 30000 £ per year.
Overview
This role is home-based; you’ll start from your own address. A company van is provided for exclusive work use, and you’ll travel across your local area and, at times, across the UK.
About Us
Trinity Claims delivers a dedicated, end-to-end claims management service exclusively for our sister company, Policy Expert. We combine cutting-edge proprietary technology with high standards of customer care to provide seamless support from the first point of contact through final resolution, ensuring customers feel supported every step of the way. Our team has earned the trust of thousands of customers and proudly holds a Trustpilot rating of 4.5 stars.
Key Responsibilities
- Assisting with cleaning, drying, and sanitising tasks following water or fire damage.
- Helping to monitor and install drying equipment on-site.
- Participating in assessments and reporting, ensuring all documents, photographs, and communications are accurately recorded.
- Working closely with First Response Technicians and Team Leaders to ensure timely and high-quality service delivery.
- Maintaining health and safety standards at all times.
- Providing excellent customer service to policyholders and other relevant parties.
- Travel to jobs across your local area and occasionally further afield in the UK.
Key Requirements
- We’re open to applicants of all experience levels. You may be a complete beginner or someone with existing restoration, construction, maintenance, or insurance knowledge.
- Clear and confident communication skills.
- A passion for delivering outstanding customer service.
- The ability to work effectively within a team and under pressure.
- Basic computer knowledge.
- A full, clean driving license with no more than 3 points.
- Previous experience in damage restoration (preferable but not essential).
- Familiarity with the insurance claims process (desirable but not essential).
In Return, We Can Offer You
- Basic Salary of £25,500 - £30,000 (DOE), as well as market leading benefits.
- 25 days annual leave plus statutory holidays.
- Discretionary performance related bonus.
- A company van provided for work use.
Just Some Of The Great Benefits We Offer
- Life insurance cover.
- Enhanced company pension scheme.
- Employee of the month & employee of the year awards.
- Refer a Friend scheme.
- An extra day’s holiday for your birthday.
- Paid volunteering/charity day a year.
Application deadline: this position will remain open until we have found the right person for the job. We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted.
Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.
First Response Restoration Technician in Slough employer: Trinity Claims
Contact Detail:
Trinity Claims Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Response Restoration Technician in Slough
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the restoration or insurance industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by researching Trinity Claims and understanding their values. Show us that you’re not just looking for any job, but that you genuinely want to be part of our team and contribute to our mission of excellent customer service.
✨Tip Number 3
Practice your communication skills! Since this role involves working closely with customers and team members, being able to express yourself clearly and confidently will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team at Trinity Claims.
We think you need these skills to ace First Response Restoration Technician in Slough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We love candidates who are genuinely excited about helping others, so share any relevant experiences that highlight this passion!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Tailor Your Application: Make sure to customise your application for the First Response Technician role. Highlight any experience you have in restoration or customer service, even if it's from a different field. We want to see how you can bring your unique skills to our team!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Trinity Claims
✨Know Your Stuff
Before the interview, make sure you understand the basics of damage restoration and the insurance claims process. Even if you’re a beginner, showing that you’ve done your homework will impress the interviewers and demonstrate your enthusiasm for the role.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice clear and confident communication. Think about examples from your past experiences where you provided excellent customer service or worked effectively in a team. This will help you stand out during the interview.
✨Be Ready to Discuss Safety Standards
Health and safety are crucial in this line of work. Brush up on basic health and safety protocols related to restoration tasks. Be prepared to discuss how you would maintain these standards while working on-site, as it shows you take the role seriously.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
