At a Glance
- Tasks: As a Multi-Trader, you'll perform diverse repairs in homes affected by fire or water damage.
- Company: Trinity Claims supports people during tough times, restoring homes and lives with care.
- Benefits: Enjoy a salary up to £35,000, ongoing training, life insurance, and a supportive team environment.
- Why this job: Make a real difference while using your skills in a rewarding, dynamic role with great team support.
- Qualifications: Experience in various trades, a relevant qualification, CSCS card, and a full UK driving licence required.
- Other info: Join us for an extra day off on your birthday and be part of an equal opportunities employer.
The predicted salary is between 28000 - 42000 £ per year.
Multi-Trader – Help Rebuild Homes and Lives
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Location: Redditch
Are you a multi-skilled tradesperson who takes pride in your work and wants to make a genuine difference? At Trinity Claims, we support people at some of the most difficult moments in their lives – after fire or water damage to their homes. We\’re looking for a hands-on, customer-focused professional to join our repairs team, using your skills across a variety of trades to restore homes and give residents peace of mind. If you\’re ready for a rewarding role with purpose, variety, and great team support – this could be for you.
What You’ll Be Doing
As a Multi-Trader, you\’ll carry out a wide range of repairs in homes that have been affected by fire or water damage. You\’ll be the face of Trinity Claims, working with care and professionalism to restore comfort and safety to our customers. No two days are the same – you’ll be using your skills across multiple trades while delivering outstanding customer service.
Your responsibilities will include:
Completing repairs including basic plumbing, electrical, carpentry, plastering, tiling, and decorating.
Working in people’s homes in a clean, respectful, and efficient manner.
Sourcing materials from stores to complete jobs, ideally in a single visit.
Using your judgement to find practical solutions and flag additional issues when needed.
Recording job details, materials used, and work completed via PDA or paperwork.
Working with team members across the Trinity Claims Team, including supervisors and customer experience staff.
Following all health & safety procedures, wearing appropriate PPE, and complying with company policies.
Maintaining your tools, van, and equipment to a high standard.
Attending training, toolbox talks, and staying up to date with safety and safeguarding requirements.
What We’re Looking For
We’re searching for someone who is multi-skilled, motivated, and customer-focused – someone who takes pride in their work and genuinely cares about the people they’re helping.
You’ll need:
Experience across a range of trades, ideally within social housing, property maintenance, or construction.
A relevant trade qualification and/or proven practical experience.
A CSCS card.
A full UK driving licence (essential – you’ll be travelling between sites).
Excellent communication and interpersonal skills.
A proactive and positive attitude, with a strong sense of responsibility and professionalism.
Confidence using PDAs or similar devices to record and manage jobs.
Personal qualities we value:
A can-do attitude and willingness to adapt to new tasks.
High levels of energy, reliability, and enthusiasm.
Empathy, helpfulness, and a genuine desire to deliver excellent service.
What We Can Offer You in Return
At Trinity, we believe in looking after the people who make a difference every day. In return for your skills and commitment, we offer:
A Salary of up to £35,000 per annum.
A supportive team environment where your contribution is valued.
Ongoing training and development opportunities to help you grow.
Life insurance cover
Enhanced company pension scheme
Employee of the month & employee of the year awards
Refer a Friend scheme
An extra day’s holiday for your birthday
A vehicle and tools for work purposes (subject to policy).
Uniform, PPE, and all the support you need to do your job safely and effectively.
If you\’re proactive, customer-focused, and thrive in a fast-paced environment, apply today to join our dynamic team!
Application deadline: this position will remain open until we have found the right person for the job.
We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted.
Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.
#INDTRADE
Multi Trader employer: Trinity Claims
Contact Detail:
Trinity Claims Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Trader
✨Tip Number 1
Make sure to highlight your hands-on experience across various trades during any informal conversations or networking events. This will help you stand out as a multi-skilled tradesperson who can adapt to different tasks.
✨Tip Number 2
Demonstrate your customer service skills by sharing examples of how you've positively impacted clients in previous roles. This is crucial for a position that involves working directly in people's homes.
✨Tip Number 3
Familiarise yourself with the specific challenges faced by residents after fire or water damage. Showing empathy and understanding during discussions can set you apart as a candidate who genuinely cares about helping others.
✨Tip Number 4
Be prepared to discuss your approach to problem-solving on the job. Employers appreciate candidates who can think on their feet and find practical solutions, especially in a dynamic environment like this one.
We think you need these skills to ace Multi Trader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your multi-trade skills and relevant experience. Focus on specific trades you've worked in, such as plumbing, electrical work, carpentry, and any experience in social housing or property maintenance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your customer-focused approach. Mention how your skills can contribute to restoring homes and providing peace of mind to residents affected by damage.
Highlight Relevant Qualifications: Include any relevant trade qualifications and certifications, such as a CSCS card. This will demonstrate your professionalism and commitment to safety and quality in your work.
Showcase Soft Skills: Emphasise your communication and interpersonal skills in your application. Provide examples of how you've successfully worked with customers or team members in the past, as these qualities are essential for the role.
How to prepare for a job interview at Trinity Claims
✨Showcase Your Multi-Skilled Experience
Be prepared to discuss your experience across various trades. Highlight specific projects where you've successfully completed repairs in plumbing, electrical work, carpentry, or any other relevant skills. This will demonstrate your versatility and ability to handle the diverse tasks expected in this role.
✨Emphasise Customer Service Skills
Since you'll be working directly in people's homes, it's crucial to convey your customer service approach. Share examples of how you've handled customer interactions positively, resolved issues, and maintained professionalism, especially in challenging situations.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss instances where you've had to think on your feet and find practical solutions to unexpected problems. This could involve sourcing materials quickly or addressing additional issues that arise during a job. Showing your proactive attitude will resonate well with the interviewers.
✨Familiarise Yourself with Health & Safety Protocols
Understanding and adhering to health and safety procedures is vital in this role. Be ready to talk about your experience with safety practices, PPE usage, and how you ensure a safe working environment for yourself and others. This will reflect your professionalism and responsibility.