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- Tasks: Restore homes affected by fire or water damage using various trades.
- Company: Trinity Claims supports people during tough times, helping them rebuild their lives.
- Benefits: Enjoy a salary up to £35,000, ongoing training, and a supportive team environment.
- Why this job: Make a real difference while developing your skills in a dynamic, customer-focused role.
- Qualifications: Experience in multiple trades, a relevant qualification, and a full UK driving licence required.
- Other info: Join a company that values diversity and offers great perks like birthday leave.
About Us
Trinity Claims delivers a dedicated, end-to-end claims management service exclusively for our sister company, Policy Expert. Combining cutting-edge proprietary technology with the highest standards of customer care, we provide seamless support from the very first point of contact through to final resolution, ensuring customers feel supported every step of the way.
Our team of experts have earned the trust and confidence of thousands of customers by consistently delivering results. With a 4.5-star Trustpilot rating, we\’re proud to be recognised for our commitment, expertise, and determination to go above and beyond when it matters most.
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Trustpilot Glassdoor
About the role:
As a Multi-Trader, you\’ll carry out a wide range of repairs in homes that have been affected by fire or water damage. You\’ll be the face of Trinity Claims, working with care and professionalism to restore comfort and safety to our customers. No two days are the same – you\’ll be using your skills across multiple trades while delivering outstanding customer service.
Key Responsibilities:
Completing repairs including basic plumbing, electrical, carpentry, plastering, tiling, and decorating.
Working in people\’s homes in a clean, respectful, and efficient manner.
Sourcing materials from stores to complete jobs, ideally in a single visit.
Using your judgement to find practical solutions and flag additional issues when needed.
Recording job details, materials used, and work completed via PDA or paperwork.
Working with team members across the Trinity Claims Team, including supervisors and customer experience staff.
Following all health & safety procedures, wearing appropriate PPE, and complying with company policies.
Maintaining your tools, van, and equipment to a high standard.
Attending training, toolbox talks, and staying up to date with safety and safeguarding requirements.
Key Requirements:
We\’re searching for someone who is multi-skilled, motivated, and customer-focused – someone who takes pride in their work and genuinely cares about the people they\’re helping.
Experience across a range of trades, ideally within social housing, property maintenance, or construction.
A relevant trade qualification and/or proven practical experience.
A CSCS card.
A full UK driving licence (essential – you\’ll be travelling between sites).
Excellent communication and interpersonal skills.
A proactive and positive attitude, with a strong sense of responsibility and professionalism.
Confidence using PDAs or similar devices to record and manage jobs.
In return, we can offer you:
Basic Salary of up to £35,000 (DOE), as well as market leading benefits.
25 days Annual leave plus statutory holidays
Discretionary performance related bonus
Just some of the great benefits we offer:
Life insurance cover
Enhanced company pension scheme
Employee of the month & employee of the year awards
Refer a Friend scheme
An extra day\’s holiday for your birthday
Paid volunteering/charity day a year
A vehicle and tools for work purposes (subject to policy).
Uniform, PPE, and all the support you need to do your job safely and effectively.
If you\’re proactive, customer-focused, and thrive in a fast-paced environment, apply today to join our dynamic team!
Application deadline: this position will remain open until we have found the right person for the job.
We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted.
Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy
Multi Trader employer: Trinity Claims
Contact Detail:
Trinity Claims Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Trader
✨Tip Number 1
Showcase your multi-trade skills during the interview. Be prepared to discuss specific projects where you've successfully completed repairs across different trades, as this will demonstrate your versatility and hands-on experience.
✨Tip Number 2
Emphasise your customer service skills. Since you'll be working directly in people's homes, share examples of how you've effectively communicated with clients and resolved their concerns in previous roles.
✨Tip Number 3
Familiarise yourself with the company’s values and mission. Understanding Trinity Claims' commitment to helping people during difficult times can help you align your answers with their expectations and show that you're genuinely interested in the role.
✨Tip Number 4
Prepare questions about the team dynamics and training opportunities. This shows your enthusiasm for being part of a supportive environment and your willingness to grow within the company.
We think you need these skills to ace Multi Trader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your multi-trade skills and relevant experience. Focus on specific trades you've worked in, such as plumbing, electrical work, carpentry, and any experience in social housing or property maintenance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your customer-focused approach. Mention how your skills can contribute to restoring homes and providing peace of mind to residents.
Highlight Relevant Qualifications: Include any relevant trade qualifications and certifications, such as a CSCS card. This will demonstrate your professionalism and commitment to safety and quality in your work.
Showcase Soft Skills: Emphasise your communication and interpersonal skills in your application. Provide examples of how you've successfully worked in teams or interacted with customers to deliver excellent service.
How to prepare for a job interview at Trinity Claims
✨Showcase Your Multi-Skilled Experience
Be prepared to discuss your experience across various trades. Highlight specific projects where you've successfully completed repairs in plumbing, electrical work, carpentry, or any other relevant skills. This will demonstrate your versatility and ability to handle the diverse tasks expected in this role.
✨Emphasise Customer Service Skills
Since you'll be working directly in people's homes, it's crucial to convey your commitment to excellent customer service. Share examples of how you've interacted with clients in the past, focusing on your empathy and professionalism, especially in challenging situations.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you approach problem-solving on the job. Provide examples of when you've had to use your judgement to find practical solutions or flag additional issues during repairs. This will show that you're proactive and capable of handling unexpected challenges.
✨Familiarise Yourself with Health & Safety Protocols
Understanding health and safety procedures is vital for this role. Be ready to talk about your knowledge of safety practices, PPE usage, and how you maintain a safe working environment. This will reassure the interviewers that you prioritise safety while delivering quality work.