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- Tasks: Help policyholders with building claims and provide technical support to the claims team.
- Company: Trinity Claims is a dynamic claims management company with a supportive, family-like culture.
- Benefits: Enjoy 25 days annual leave, free breakfast, gym access, and a performance bonus.
- Why this job: Join a team focused on delivering excellent service while developing your skills in a welcoming environment.
- Qualifications: At least 2 years of experience in the Home Claims Industry is required.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Trinity Claims is a claims management company based in Tonbridge, that designs and delivers claims strategies to meet the needs of our partners. Our team consists of talented professionals with a proven track record in leading and delivering change in insurance companies. We have a leadership team dedicated to growing the business, with a family feel and a welcoming culture who are all focused on delivering the best services for our customers.
An office-based role to assist our Policyholders with any building related queries in relation to their claim and progress the claim as efficiently as possible. To also provide technical support for the Claims Team and help build their understanding.
- To progress and finalise Buildings insurance claims, this will include updating reserves, offering cash settlements, instructing Contractors, and closing claims as required.
- To review non delegated Surveyor reports and deliver claims decision to Policyholders.
- To review decline disputes to ensure the correct decision has been made in line with the terms of the policy and deliver the outcome to the Policyholder.
- To validate our contractors scope estimates in line with our estimating software and policy conditions.
- Progress and update Buildings Insurance claims including updating reserves, cash settlement payments, contractor instructions and closing claims as required.
- Provide technical support to the claims team in respect of buildings damage.
- To liaise with Policyholders and suppliers via the portal and phone.
- To assist with audit and oversight of our Surveyor Network and Contractors with Regional Technical Surveyor and Supply Chain Manager assistance.
- Ensure the claim is progressed in a timely manner and moved to completion as quickly as possible.
At least 2 years of experience within the Home Claims Industry. Tact and assertiveness when dealing with Supplier/Surveyor Network.
Benefits include:
- 25 days Annual leave plus statutory holidays.
- On-site gym.
- Free on-site parking.
- Free on-site breakfast bar.
- Discretionary performance related bonus.
- Life insurance cover.
- Enhanced company pension scheme.
- Cycle to Work Scheme.
- Employee of the month & employee of the year awards.
- Refer a Friend scheme.
- An extra day’s holiday for your birthday.
- Paid volunteering/charity day a year.
- Support in your development and wellbeing, including an Employee Assistance Program (EAP).
- Eye test vouchers.
- Training and development opportunities at all levels through Trinity Academy and Apprenticeship programs.
- Social events.
Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.
Locations
Claims Adjuster - Commercial employer: Trinity Claims
Contact Detail:
Trinity Claims Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster - Commercial
✨Tip Number 1
Familiarise yourself with the specific claims processes and regulations in the Home Claims Industry. Understanding the nuances of building insurance claims will give you an edge when discussing your experience and knowledge during interviews.
✨Tip Number 2
Network with professionals in the insurance and claims management sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Trinity Claims.
✨Tip Number 3
Prepare to demonstrate your technical skills related to claims management software. Being able to discuss your proficiency with estimating software and how you've used it in past roles can set you apart from other candidates.
✨Tip Number 4
Showcase your ability to handle disputes and communicate effectively with policyholders. Be ready to share examples of how you've successfully resolved conflicts or provided exceptional customer service in previous positions.
We think you need these skills to ace Claims Adjuster - Commercial
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Claims Adjuster. Tailor your application to highlight relevant experience in the Home Claims Industry.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 2+ years of experience in the Home Claims Industry. Provide specific examples of how you've successfully managed claims or provided technical support in previous roles.
Showcase Soft Skills: The role requires tact and assertiveness when dealing with suppliers and surveyors. Make sure to include examples of how you've effectively communicated and resolved issues in past positions.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for working at Trinity Claims. Mention their family feel and welcoming culture, and explain why you would be a great fit for their team.
How to prepare for a job interview at Trinity Claims
✨Know Your Claims Process
Familiarise yourself with the claims process, especially in relation to buildings insurance. Be prepared to discuss how you would handle various scenarios, such as updating reserves or offering cash settlements.
✨Demonstrate Technical Knowledge
Showcase your understanding of technical aspects related to building damage and claims management. Be ready to explain how you would provide support to the claims team and validate contractor estimates.
✨Communication is Key
Highlight your communication skills, particularly in liaising with policyholders and suppliers. Prepare examples of how you've effectively communicated complex information in previous roles.
✨Emphasise Teamwork and Culture Fit
Trinity Claims values a family feel and a welcoming culture. Share experiences that demonstrate your ability to work collaboratively and contribute positively to a team environment.
