Service Contract Manager (Utility Battery Energy Storage)

Overview

Trina Solar is an internationally recognized solar energy company. Our growing global presence includes regional headquarters in Switzerland, US, Japan and China with offices in Madrid, Munich, Milan, the UK, San Jose, Seoul, Tokyo and Shanghai, to provide our customers with timely, reliable service.

As Trina Storage continues to expand its capacity, we are looking for talent who is passionate about solar energy. From research and development to sales and marketing to manufacturing and operations, Trina Solar looks for people who thrive in exciting, challenging and dynamic work environments to become a part of our dedicated team of professionals and contribute daily to bringing clean, reliable and cost effective solar energy solutions to customers around the globe.

Join us and our mission to promote and develop solar energy as a source of clean, renewable energy for all.

We are currently looking for a Service Contract Manager (Utility BESS) to join our Utility Storage Team in the UK or Germany

Responsibilities

Contract Management & Legal Oversight:

• Draft, review, and negotiate Service Level Agreements (SLAs), Long-Term Service Agreements (LTSAs), O&M contracts, warranty agreements, and post-COD service addendums.
• Manage, negotiate, and resolve warranty claims under performance warranties, ensuring contractual rights and obligations are enforced and properly documented.
• Lead contract risk assessments and advise Service and Commercial teams on contract strategy.
• Support dispute management, claims handling, and interpretation of contractual obligations.
• Ensure contractual terms align with company policies, risk standards, and regulatory requirements.
• Maintain contract templates, playbooks, and compliance frameworks in coordination with the Legal team.
• Work closely with Legal to ensure consistent implementation of processes required under FSR, ESG, export controls, and other relevant regulations.

Service Business Support

• Partner closely with the Service team to evaluate technical data, root-cause findings, and operational KPIs during warranty-claim assessments.
• Prepare and negotiate customer-facing and supplier-facing warranty claim submissions, including performance-related claims, degradation claims, and component failures.
• Support tender responses related to service scope, warranties, preventive maintenance, and spare-parts offerings.
• Monitor contract performance, warranty periods, liability caps, and liquidated damages exposure.
• Support the Service team in customer meetings related to contract execution, change orders, warranty discussions, and claims.
• Collaborate with Engineering and Product teams to align contractual deliverables with product capabilities.

Qualifications

• Law degree (LLB or equivalent); preference for candidates with a bar admission or legal practicing certification.
• 3–6 years of experience in contract management, legal counsel roles, or service contract administration—preferably in the energy, renewables, infrastructure, or technology sectors.
• Demonstrated experience managing and negotiating warranty claims, ideally in performance-based or technically complex products.
• Strong understanding of commercial contract structures, risk allocation, warranties, liability frameworks, and service-level obligations.
• Experience drafting and negotiating complex technical or service agreements.
• Ability to interpret and apply legal and regulatory requirements to operational contexts.
• Excellent communication skills with the ability to interact confidently with customers and internal stakeholders.
• Languages: Fluent English and other additional European language would be a plus.

Preferred:

• Experience in renewable energy, BESS, or power infrastructure.
• Familiarity with O&M operations, asset management, or technical service processes.
• Experience working in a global or multicultural environment.