Trimline Group in Swanley, United Kingdom, is seeking a proactive Customer Service / Internal Sales Lead to elevate service levels and drive KPIs.
You will coordinate quotes and orders, coach the CS team, and work with warehouse to improve OTIF, resolve outstanding orders, and train the team on product knowledge. The role emphasizes proactive follow-up of enquiries, appointment setting for sales reps, and high-quality communication to deliver an A1 customer experience.
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