Ecommerce Manager in Royal Leamington Spa

As part of the TriMech Group, Solid Print3D is a leading provider of 3D printing, scanning, and manufacturing solutions, helping businesses across the UK innovate and grow. We pride ourselves on delivering expert advice, cutting‐edge technology, and exceptional customer service. As we continue to expand our digital presence, we're looking for a strategic and hands‐on E‐Commerce Manager to lead and grow our online sales channels.

JOB SUMMARY

As the initial focus and priority, you will establish and implement robust back‐end systems and processes to manage our product catalogue and inventory levels — laying the foundations required to scale e‐commerce growth effectively and profitably. You will then be responsible for driving the performance of our online stores, managing product listings, working closely with Marketing on PPC / Google Ads performance, increasing conversion rates and improving user experience, with clear commercial targets and real scope to shape how the platform evolves. You'll work cross functionally with marketing, sales, operations, technical teams and senior leadership to deliver a best‐in‐class digital storefront, with clear ownership of performance and results.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Own the day‐to‐day commercial performance of our e‐commerce platforms, reporting into the Director of E‐Commerce.
• Grow e‐commerce sales and market share against targets.
• Manage and optimise the day‐to‐day operation of the Solid Print3D & 3DVerkstan ecommerce platforms (WooCommerce), within governance set by Group Marketing.
• Develop and execute strategies to grow online sales and improve the full customer experience from cart to checkout.
• Evaluate and implement robust back‐end systems and processes for product catalogue management and inventory levels.
• Improve product set‐up workflows and governance to enable scalable catalogue management across multiple brands and sites.
• Work closely with Operations to ensure accurate stock availability and fulfilment logic.
• Collaborate with marketing to optimise content for SEO and AI‐driven search (SERPs).
• Work with Marketing to support and execute the AdWords strategy.
• Analyse website traffic, conversion rates, and customer behaviour to inform priorities and decisions.
• Collaborate with marketing to launch campaigns, promotions, and content.
• Oversee integrations with CRM, ERP, and logistics systems.
• Proactively monitor competitor activity and industry trends.
• Report on KPIs and provide actionable insights to leadership.
• Work with Operations and logistics to ensure efficient, profitable fulfilment.
• Support expansion into new territories by launching and optimising e‐commerce for new markets, including localisation, pricing, fulfilment and performance tracking.

REQUIREMENTS

• Proven experience in e‐commerce growth and management, ideally in B2B or tech sectors.
• Experience improving product catalogue management and stock control/inventory workflows is highly desirable.
• Strong understanding of e‐commerce platforms (e.g. WooCommerce, Shopify, Magento).
• Excellent project management and communication skills.
• Data‐driven mindset with a passion for continuous improvement.
• Strong attention to detail and a structured approach to data and process management.
• Knowledge of SEO, Google Analytics, Google AdWords and conversion rate optimisation.
• Target driven – motivated and driven by exceeding targets.
• Previous experience of PIM software is a plus.
• Familiarity with 3D printing or manufacturing technologies is a plus.
• Experience managing multiple brands and stores is a plus.
• Comfortable working hands‐on across data, systems, and cross‐functional process design to lay the foundations for growth.

LOCATION AND WORKING HOURS

Leamington Office (CV8 2LY), with flexibility for hybrid working. Full‐time, 40‐hour working week.

WHAT WE OFFER

• Competitive salary with performance‐based bonuses.
• Flexible working arrangements, including a flexible summer working scheme with 9‐day fortnight.
• 25 days' annual leave, increasing by 1 additional day for each year of consecutive service, with the option to purchase extra leave up to a total of 30 days per year.
• A comprehensive Reward and Benefits package, including: Vivup – exclusive discounts, wellbeing resources, and GymFlex memberships.
• Cycle to Work Scheme – a cost‐effective and sustainable commuting option.
• BHSF – health cash plans, 24/7 GP access, and mental health support.
• Octopus Electric Vehicles – salary sacrifice electric vehicle leasing for greener travel.
• A supportive and collaborative team culture with a strong focus on professional development.
• The opportunity to shape the digital future of a fast‐growing company.
• A high‐impact role with genuine ownership, helping to lay the foundations and commercially drive the growth of our e‐commerce platforms.