At a Glance
- Tasks: Provide top-notch technical support for MEP software in the construction sector.
- Company: Global tech company with a focus on innovation and customer service.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in the construction industry.
- Qualifications: Strong communication skills and a background in customer service.
- Other info: Based in Leeds, perfect for tech-savvy individuals looking to excel.
The predicted salary is between 30000 - 42000 Β£ per year.
A global technology company is seeking a BIM Software Technical Customer Support Specialist to support clients in the construction and infrastructure sector. You will serve as a subject matter expert on MEP software, providing high-quality technical support through various channels.
Key skills needed include:
- Excellent communication
- Problem-solving abilities
- A customer service background
The position is based in Leeds with a focus on providing best-in-class service, making it a perfect opportunity for tech-savvy individuals interested in the construction sector.
MEP Estimating Software Support Specialist (In-Office UK) in Leeds employer: Trimble
Contact Detail:
Trimble Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land MEP Estimating Software Support Specialist (In-Office UK) in Leeds
β¨Tip Number 1
Network like a pro! Reach out to people in the construction and tech sectors on LinkedIn. Join relevant groups and engage in discussions to showcase your expertise and passion for MEP software.
β¨Tip Number 2
Prepare for those interviews! Research common questions for technical support roles and practice your answers. Be ready to demonstrate your problem-solving skills with real-life examples from your experience.
β¨Tip Number 3
Show off your customer service skills! During interviews, highlight times when you went above and beyond for a client. This will prove you're not just tech-savvy but also dedicated to providing top-notch support.
β¨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure your application reflects your enthusiasm for the role and how your skills align with what weβre looking for.
We think you need these skills to ace MEP Estimating Software Support Specialist (In-Office UK) in Leeds
Some tips for your application π«‘
Show Your Passion for Tech: When writing your application, let your enthusiasm for technology and the construction sector shine through. We want to see how your interests align with our mission at StudySmarter!
Highlight Relevant Experience: Make sure to showcase any previous experience you have in customer support or MEP software. We love seeing how your background can contribute to providing top-notch service to our clients.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly related to the role.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at Trimble
β¨Know Your MEP Software Inside Out
Make sure youβre well-versed in the MEP software relevant to the role. Brush up on its features, common issues, and solutions. Being able to discuss specific functionalities and how they benefit clients will show your expertise and enthusiasm.
β¨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice articulating complex technical concepts in simple terms. Prepare examples from your past experiences where you successfully resolved customer issues through effective communication.
β¨Problem-Solving Scenarios
Be ready to tackle hypothetical problem-solving scenarios during the interview. Think about common challenges clients might face with MEP software and how you would approach resolving them. This will demonstrate your analytical skills and customer service mindset.
β¨Research the Company Culture
Familiarise yourself with the companyβs values and culture. Understanding their commitment to providing best-in-class service will help you align your answers with what theyβre looking for. It also shows that youβre genuinely interested in being part of their team.