Optimise Client Satisfaction and ongoing Training as our next Client Services Administrator!Are you a proactive administration professional with strong organisational skills ready to support both our clients and internal teams? Join Trimble's high-performing Client Service team from one of our UK offices, where you will be responsible for software product training schedules, ad hoc client queries and requests as well as sharing client information with the relevant internal team.About Us:Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.AECO: Trimble is empowering stakeholders through planning, design, construction and the entire asset lifecycle. The company’s innovative and connected ecosystem of solutions improves coordination and collaboration between teams, phases and processes. Automating work and transforming workflows, Trimble is enabling teams to deliver with confidence at every turn.What Makes This Role Great:In this role, you’ll report to the Solutions & Education Services Manager and focus on customer support/customer satisfaction for Trimble products. Your primary responsibility will be to ensure the smooth organisation of training sessions for our software solutions for our customers. You will work closely with the support, training, and sales teams as well as clients and will be key to ensuring our clients continue to receive best in class support delivered through ongoing training as well as escalating any software useability issues to the relevant internal team.Key Exciting Responsibilities:The consultation, planning, and coordination of client training sessionsDocumentation, success monitoring,
Client Services Administrator employer: Trimble Navigation
Trimble is an exceptional employer that empowers its employees to make a real-world impact through innovative construction technology solutions. With a strong focus on collaboration and a purpose-driven culture, you'll work alongside like-minded professionals in a supportive environment that values your contributions. The company offers ample opportunities for personal and professional growth, allowing you to take ownership of your projects while making a tangible difference in the construction industry.
