At a Glance
- Tasks: Provide expert technical support for SketchUp and solve complex issues.
- Company: Join Trimble Inc., a leader in 3D modelling software.
- Benefits: Enjoy remote work options and a supportive team environment.
- Other info: Great opportunity for career growth and mentoring within a dynamic team.
- Why this job: Make a real difference by helping users maximise their 3D modelling experience.
- Qualifications: 3+ years in technical support and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Trimble Inc. is seeking a Sketch Up Tier 3 Technical Support Analyst to provide top-notch technical assistance for its premier 3D modeling software.
This role involves driving advanced troubleshooting, collaborating with engineering to manage incident escalations, and mentoring internal support teams.
The ideal candidate will have 3+ years of experience in technical support, a Bachelor's degree in a relevant field, and exceptional communication skills.
Opportunities for remote working are available.
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We think you need these skills to ace Remote Tier 3 Technical Support Analyst – Root-Cause Solver
Technical Support
Advanced Troubleshooting
Incident Management
Collaboration with Engineering
Mentoring
Communication Skills
3D Modelling Software Knowledge
