At a Glance
- Tasks: Advise clients on luxury pre-owned watches and develop long-term relationships.
- Company: Trilogy Jewellers, a luxury watch and jewellery specialist in Mayfair.
- Benefits: Competitive salary, uncapped commission, ongoing training, and career progression.
- Other info: Opportunity to engage with an international client base and enhance your expertise.
- Why this job: Join a passionate team and work with exceptional timepieces in a dynamic environment.
- Qualifications: Minimum one year of experience with pre-owned watches and strong sales skills.
The predicted salary is between 29700 - 36300 £ per year.
Pre-Owned Watch Specialist Mayfair, London Full time | Five days per week 8:30am to 6:30pm | Regular weekend working Competitive basic salary plus uncapped commission A minimum of one year of professional experience working directly with pre-owned watches is essential. Please apply only if you meet this requirement. About Trilogy Jewellers Trilogy Jewellers is an independent luxury watch and jewellery specialist based in the heart of Mayfair. We work with exceptional timepieces and jewellery from some of the world’s most prestigious brands, serving private clients and collectors from the UK and internationally. We are seeking an experienced Pre-Owned Watch Specialist to join our growing team and deliver a highly personalised, knowledgeable and discreet service. The Position You will advise clients on pre-owned luxury watches, develop long-term relationships with private clients and collectors, and identify sales, purchasing and part-exchange opportunities. Key Responsibilities * Manage enquiries in the showroom and across telephone, email, WhatsApp and online platforms. * Advise clients on pre-owned watches, including models, specifications, condition and accompanying documentation. * Guide clients through purchases and part exchanges, working with the team on pricing and purchasing opportunities. * Develop and maintain your own portfolio of private clients through attentive service and consistent follow-up. * Achieve and exceed individual sales targets. * Maintain strong knowledge of luxury watch brands, references and the pre-owned market, including pricing and demand. * Handle high-value transactions and client records with accuracy and discretion. * Uphold the highest standards of showroom presentation and professionalism. Your Experience — Essential * At least one year of professional experience working directly with pre-owned watches, for example in sales, buying or part exchanges. * A proven record in luxury sales and client development. * Practical knowledge of pre-owned watch condition, box and papers, service history and the factors that influence value. * Excellent communication and relationship-building skills. * Strong commercial awareness and negotiation ability. * Exceptional attention to detail and a professional, discreet approach. * Availability to work in our Mayfair showroom five days per week, including regular weekends. A passion for watches is welcomed, but relevant professional experience is a mandatory requirement. Applications that do not demonstrate at least one year of experience working directly with pre-owned watches will not be considered. What We Offer * Competitive basic salary plus uncapped commission. * Access to an established international client base. * Ongoing training and professional development. * Long-term career progression. * The opportunity to work with some of the world’s most exceptional watches and jewellery. Apply Please submit your current CV, clearly showing the employers, roles and dates that demonstrate at least one year of professional pre-owned watch experience. Include a brief summary of the brands you have worked with and your experience in sales, buying or part exchanges
Pre-Owned Watch Specialist employer: Trilogy Jewellers
Trilogy Jewellers is an exceptional employer located in the prestigious Mayfair, London, offering a vibrant work culture that values professionalism and personal growth. As a Pre-Owned Watch Specialist, you will benefit from competitive compensation, uncapped commission, and access to an established international client base, all while working with some of the world's most luxurious timepieces. The company prioritises ongoing training and career progression, making it an ideal place for passionate individuals looking to excel in the luxury watch industry.
StudySmarter Expert Advice🤫
We think this is how you could land Pre-Owned Watch Specialist
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Trilogy Jewellers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Trilogy Jewellers!
We think you need these skills to ace Pre-Owned Watch Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Trilogy Jewellers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Trilogy Jewellers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Trilogy Jewellers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Trilogy Jewellers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
