At a Glance
- Tasks: Lead the delivery of innovative AI solutions for top retailers, ensuring smooth deployments and impactful results.
- Company: Join Trigo, a pioneering tech company transforming the retail landscape with AI and computer vision.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be at the forefront of retail innovation and make a real difference in how people shop.
- Qualifications: 3-5 years in consulting or entrepreneurial roles, strong problem-solving skills, and retail experience.
- Other info: Fast-paced role with travel opportunities and a chance to shape the future of retail.
The predicted salary is between 36000 - 60000 £ per year.
Trigo is building the AI infrastructure that is redefining the future of retail. Using cutting-edge computer vision and real-time data processing, we enable the world's leading retailers to launch frictionless, checkout-free stores, protect their assets, and gain a competitive edge through superior in-store operations.
We're scaling fast, and we're leading in two of the most transformative arenas in retail today:
- Autonomous Checkout: revolutionising how people shop by removing friction and queues
- AI-Powered Loss Prevention: delivering the most advanced solution on the market to detect and prevent shrinkage—already trusted by major global grocery brands
With real deployments in live stores, deep partnerships with top-tier chains, and a product suite that's proving its impact every day, Trigo is not just imagining the future of retail—we're building it.
As an Engagement Manager, you'll own and drive the end-to-end delivery of Trigo's in-store systems at some of the largest and most complex retailers in the world. From first kickoff through deployment to commercial rollout, you will be responsible for ensuring our solutions are executed on time, at the highest quality, and deliver real business impact.
You'll act as the single point of contact for our partners—helping them navigate complex change, integrate Trigo's product into their operations, and unlock the full strategic value of our technology. Internally, you'll work across engineering, product, operations, and leadership to shape what we build and how we deliver it.
This is a high-ownership, high-velocity role that blends strategic thinking, operational leadership, and entrepreneurial instinct—and requires the flexibility to travel as needed to support on-the-ground execution and build strong client relationships.
A day in the life:
- Launch new deployments and take full ownership of execution—from onboarding and system integration through to live performance and expansion planning
- Lead cross-functional planning and delivery, coordinating internal teams (Product, Ops, Engineering, Data) and external client stakeholders to ensure smooth go-lives and strong performance
- Serve as the main point of contact for client stakeholders, building trusted relationships and acting as their strategic advisor for scaling Trigo's solutions
- Shape product direction by surfacing insights from the field to inform product and engineering priorities
- Use data to generate insight, measure performance, and recommend actions that drive real results for clients
- Drive continuous improvement by identifying and solving pain points across the delivery lifecycle—whether process, product, or partnership
- Support business growth, helping the partnerships team shape new opportunities based on your deployment knowledge and strategic perspective
You bring to the table:
- 3-5 years of experience in consulting, investing, or entrepreneurial roles, with a track record of driving impact in complex, fast-paced environments.
- A strategic, analytical problem-solver with a strong sense of ownership.
- Entrepreneurial and resourceful—comfortable building in fast-moving, ambiguous environments.
- A clear communicator who can influence across technical and executive stakeholders.
- Operationally minded: focused on scalable systems and delivering real-world outcomes.
- Background in retail, supply chain, logistics, or enterprise product rollouts.
- Native French / Italian / Spanish and English speaking.
Nice to have:
- Experience in strategy, operations, or implementation roles in high-growth or tech-enabled environments
- Background in retail, supply chain, logistics, or enterprise product rollouts
- Technical fluency—able to collaborate effectively with engineers and data teams
Engagement Manager in London employer: trigoretail.com
Contact Detail:
trigoretail.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and tech space. Attend industry events, join relevant online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies that highlight your past successes in managing complex projects. Use real data and results to back up your claims. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by understanding Trigo’s products and their impact on the retail sector. Be ready to discuss how your experience aligns with their mission of revolutionising shopping experiences. Tailor your answers to show you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Trigo team and contributing to their exciting journey.
We think you need these skills to ace Engagement Manager in London
Some tips for your application 🫡
Show Your Passion for Retail Tech: When writing your application, let your enthusiasm for the future of retail shine through. We want to see how you connect with our mission at Trigo and how your experience aligns with our innovative approach to AI and retail.
Highlight Relevant Experience: Make sure to showcase your background in consulting, operations, or any entrepreneurial roles. We’re looking for someone who can navigate complex environments, so share specific examples of how you've driven impact in similar situations.
Be Clear and Concise: We appreciate clarity! Use straightforward language and structure your application well. This helps us quickly understand your qualifications and how you can contribute to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Engagement Manager role. We can’t wait to hear from you!
How to prepare for a job interview at trigoretail.com
✨Know Your Stuff
Before the interview, dive deep into Trigo's products and services. Understand how their AI-powered solutions work and the impact they have on retail operations. This knowledge will not only impress your interviewers but also help you articulate how your experience aligns with their needs.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage complex projects and drive results. Highlight instances where you've successfully navigated change or built strong client relationships, as these are key aspects of the Engagement Manager role.
✨Ask Insightful Questions
During the interview, ask questions that show your strategic thinking and interest in the company's future. Inquire about their plans for scaling operations or how they measure success in their deployments. This not only shows your engagement but also helps you assess if the role is the right fit for you.
✨Be Ready to Discuss Data
Since the role involves using data to drive insights and performance, be prepared to discuss how you've used data in previous positions. Share examples of how you've measured success and made recommendations based on data analysis, as this will demonstrate your operational mindset.