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- Tasks: Lead the delivery of innovative AI solutions for top retailers, ensuring smooth deployments and impactful results.
- Company: Join Trigo, a pioneering tech company transforming the retail landscape with AI.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be at the forefront of retail innovation and make a real difference in how people shop.
- Qualifications: 3-5 years in consulting or entrepreneurial roles, strong problem-solving skills, and clear communication.
- Other info: Fast-paced, high-ownership role with excellent career advancement potential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Trigo is building the AI infrastructure that’s redefining the future of retail. Using cutting-edge computer vision and real-time data processing, we enable the world’s leading retailers to launch frictionless, checkout-free stores, protect their assets, and gain a competitive edge through superior in-store operations.
We’re scaling fast, and we’re leading in two of the most transformative arenas in retail today:
- Autonomous Checkout: revolutionising how people shop by removing friction and queues
- AI-Powered Loss Prevention: delivering the most advanced solution on the market to detect and prevent shrinkage—already trusted by major global grocery brands
With real deployments in live stores, deep partnerships with top-tier chains, and a product suite that’s proving its impact every day, Trigo is not just imagining the future of retail—we're building it.
As an Engagement Manager, you’ll own and drive the end-to-end delivery of Trigo’s in-store systems at some of the largest and most complex retailers in the world. From first kickoff through deployment to commercial rollout, you will be responsible for ensuring our solutions are executed on time, at the highest quality, and deliver real business impact.
You’ll act as the single point of contact for our partners—helping them navigate complex change, integrate Trigo’s product into their operations, and unlock the full strategic value of our technology. Internally, you'll work across engineering, product, operations, and leadership to shape what we build and how we deliver it.
This is a high-ownership, high-velocity role that blends strategic thinking, operational leadership, and entrepreneurial instinct—and requires the flexibility to travel as needed to support on-the-ground execution and build strong client relationships.
A day in the life:
- Launch new deployments and take full ownership of execution—from onboarding and system integration through to live performance and expansion planning
- Lead cross-functional planning and delivery, coordinating internal teams (Product, Ops, Engineering, Data) and external client stakeholders to ensure smooth go-lives and strong performance
- Serve as the main point of contact for client stakeholders, building trusted relationships and acting as their strategic advisor for scaling Trigo’s solutions
- Shape product direction by surfacing insights from the field to inform product and engineering priorities
- Use data to generate insight, measure performance, and recommend actions that drive real results for clients
- Drive continuous improvement by identifying and solving pain points across the delivery lifecycle—whether process, product, or partnership
- Support business growth, helping the partnerships team shape new opportunities based on your deployment knowledge and strategic perspective
You bring to the table:
- 3-5 years of experience in consulting, investing, or entrepreneurial roles, with a track record of driving impact in complex, fast-paced environments.
- A strategic, analytical problem-solver with a strong sense of ownership.
- Entrepreneurial and resourceful—comfortable building in fast-moving, ambiguous environments.
- A clear communicator who can influence across technical and executive stakeholders.
- Operationally minded: focused on scalable systems and delivering real-world outcomes.
- Background in retail, supply chain, logistics, or enterprise product rollouts.
- Native French / Italian / Spanish and English speaking.
Nice to have:
- Experience in strategy, operations, or implementation roles in high-growth or tech-enabled environments
- Background in retail, supply chain, logistics, or enterprise product rollouts
- Technical fluency—able to collaborate effectively with engineers and data teams
Engagement Manager employer: trigoretail.com
Contact Detail:
trigoretail.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it aligns with the role of Engagement Manager. Keep it concise and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Engagement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Engagement Manager. Highlight your experience in consulting, operations, or any relevant entrepreneurial roles. We want to see how your background aligns with our mission at Trigo!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about redefining retail with AI. Share specific examples of how you've driven impact in complex environments—this will help us see your strategic thinking in action.
Showcase Your Communication Skills: As an Engagement Manager, clear communication is key. In your application, demonstrate how you've influenced stakeholders and built relationships in past roles. We love seeing candidates who can connect with both technical and executive teams!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at trigoretail.com
✨Know Your Stuff
Before the interview, dive deep into Trigo's products and services. Understand how their AI-powered solutions work and the impact they have on retail operations. This knowledge will not only impress your interviewers but also help you articulate how your experience aligns with their needs.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past roles where you've tackled complex challenges, especially in fast-paced environments. Highlight your strategic thinking and operational leadership skills, as these are crucial for the Engagement Manager role.
✨Build Rapport with Your Interviewers
Since this role involves building strong client relationships, demonstrate your communication skills during the interview. Engage with your interviewers, ask insightful questions, and show that you can connect with both technical and executive stakeholders.
✨Be Ready to Discuss Data
Trigo values data-driven insights, so be prepared to discuss how you've used data to measure performance and drive results in previous roles. Bring examples of how you've identified pain points and implemented improvements based on your findings.
