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For Companies At a Glance
- Tasks: Be the go-to person for helping individuals find employability and skills support.
- Company: Join a community-focused organisation dedicated to creating an inclusive economy.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference by connecting people to sustainable employment opportunities.
- Qualifications: Strong communication skills and a passion for helping others succeed.
- Other info: Fixed-term role with potential for extension and a dynamic work environment.
The predicted salary is between 28000 - 28000 £ per year.
Location: West of England Combined Authority - Region-wide, community-based and hybrid, with a designated main base
Salary: £28,000 per year
Contract: Fixed term to September 2026 (with an anticipated 3‑year extension)
Working Hours: Full-time, 37.5 hours per week
Reporting to: Delivery Manager
Role Overview
We are seeking a proactive and people‑focused Referral and Onboarding Officer to act as the first point of contact for individuals expressing interest in employability and skills support across the region. This role is central to ensuring that referrals are triaged effectively in line with SEQF/IPS eligibility frameworks and allocated to the most appropriate pathway.
Working within the Regional Employability System (RES) ecosystem, you will support the region's ambition to create an inclusive economy by helping residents access sustainable employment opportunities. You will review Expressions of Interest (EoIs), assess eligibility and needs, and direct individuals to the correct programme, pathway, or wider provision.
The role also involves supporting the Delivery Manager and delivery partners to promote the programme, strengthen referral networks, analyse referral trends, and contribute to continuous improvement. You will champion inclusive employment, mental health, and wellbeing initiatives.
Referral and Onboarding Officer employer: Trigon Recruitment
Contact Detail:
Trigon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referral and Onboarding Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. The more connections you make, the better your chances of landing that Referral and Onboarding Officer role.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their mission. Be ready to discuss how your skills align with their goals, especially around employability and skills support. Show them you’re passionate about creating an inclusive economy!
✨Tip Number 3
Practice your communication skills! As a Referral and Onboarding Officer, you'll be the first point of contact. Role-play common interview questions with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Referral and Onboarding Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Referral and Onboarding Officer. We want to see how you can contribute to our mission of creating an inclusive economy!
Show Your People Skills: Since this role is all about being proactive and people-focused, don’t forget to showcase your interpersonal skills. Share examples of how you've successfully engaged with individuals or groups in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and motivations for applying.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Trigon Recruitment
✨Know the Role Inside Out
Make sure you thoroughly understand the job description for the Referral and Onboarding Officer position. Familiarise yourself with the SEQF/IPS eligibility frameworks and the Regional Employability System (RES) ecosystem. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As this role is all about being proactive and people-focused, prepare examples of how you've successfully interacted with individuals in previous roles. Think about times when you've triaged needs or directed someone to the right support. This will highlight your ability to connect with others and make a positive impact.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, referral networks, and how they measure success in this role. This shows that you're not just interested in the job, but also in how you can contribute to their goals and the wider community.
✨Emphasise Continuous Improvement
Since the role involves contributing to continuous improvement, think about how you've implemented changes or improvements in past positions. Be ready to discuss your analytical skills and how you've used data to inform decisions, as this will resonate well with their focus on analysing referral trends.