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- Tasks: Lead a dynamic team and ensure smooth operations in an independent training provider.
- Company: Join a vibrant training provider in Brighton focused on skills development.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Why this job: Make a real difference in education while developing your leadership skills.
- Qualifications: Experience in operations management and strong team leadership skills.
- Other info: Exciting environment with a focus on continuous improvement and compliance.
The predicted salary is between 30000 - 34000 £ per year.
We are seeking an experienced and proactive Operations Manager (Office Manager) to oversee the day-to-day running of an independent training provider delivering Functional Skills and vocational courses. You will manage a team of 12 office staff and tutors, ensuring smooth operations, effective communication, and high-quality delivery across all areas of the organisation. The ideal candidate will bring strong leadership capability, confident decision-making, and the ability to maintain excellent operational standards while meeting KPIs and organisational targets. Knowledge of the Further Education (FE) sector would be highly advantageous.
Key Responsibilities
- Lead, manage, and support a team of office staff and tutors.
- Oversee day-to-day operations, ensuring efficient workflow and service delivery.
- Conduct regular team meetings, 1:1s, and performance reviews.
- Monitor and report on KPIs, identifying areas for improvement.
- Support staff to meet individual and organisational targets.
- Ensure operational processes and quality standards are consistently followed.
- Maintain awareness of contracts, funding requirements, and compliance expectations.
- Collaborate with senior management to support organisational growth and development.
- Contribute to process improvements and implement best-practice operational systems.
- Support with recruitment, onboarding, and training of new staff.
Essential Criteria
- Experience in an Operations Manager or Office Manager position.
- Demonstrable experience leading and motivating teams.
- Strong organisational and communication skills.
- Ability to manage performance, targets, and KPIs effectively.
- Confident decision-maker with strong problem-solving skills.
- Excellent attention to detail and ability to manage multiple priorities.
- Strong administrative and IT skills.
Desirable Criteria
- Knowledge or experience within the Further Education (FE) sector.
- Experience working within a training provider environment.
- Understanding of funded programmes, compliance, and contract requirements.
For more information or to apply, please contact: Robert Rowe.
Operations Manager - Skills. Job in Sussex Education & Training Jobs in London employer: Trigon Recruitment Ltd
Contact Detail:
Trigon Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Skills. Job in Sussex Education & Training Jobs in London
✨Tip Number 1
Network like a pro! Reach out to people in the education and training sector, especially those who work in operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your experience aligns with their mission. Practise common interview questions and think of examples that highlight your leadership and problem-solving skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you on their radar and show your enthusiasm for the role. It’s a simple way to stand out from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your job search, and applying directly can sometimes give you an edge over others.
We think you need these skills to ace Operations Manager - Skills. Job in Sussex Education & Training Jobs in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing teams and overseeing operations, as well as any relevant knowledge of the Further Education sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership and decision-making skills, and how you've successfully met KPIs in the past. We love a good story!
Showcase Your Communication Skills: As an Operations Manager, strong communication is key. In your application, demonstrate your ability to communicate effectively with teams and stakeholders. Whether it's through your CV or cover letter, let us see your style and clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Trigon Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the Further Education sector. Familiarise yourself with the latest trends and challenges in vocational training. This will not only show your passion for the field but also demonstrate that you're proactive and well-informed.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams. Think of specific examples where you've motivated staff or improved team performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your leadership capabilities effectively.
✨Understand KPIs and Performance Management
Since the role involves monitoring KPIs, be ready to talk about how you've managed performance in previous roles. Bring examples of how you've identified areas for improvement and implemented changes to meet targets. This will show that you can handle the operational standards expected in this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the organisation's goals and challenges. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to demonstrate your strategic thinking.
