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- Tasks: Be the friendly face of the Justice Hub, managing bookings and ensuring a welcoming environment.
- Company: Join a community-focused organisation dedicated to social inclusion and support.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Why this job: Make a difference by helping participants feel welcome and secure in their journey.
- Qualifications: 5 GCSEs or equivalent and experience in customer service.
- Other info: Dynamic role with a focus on community and personal development.
The predicted salary is between 24000 - 26000 £ per year.
Salary: £25,000 per annum
Location: Chatham
Purpose: Serve as the first point of contact for participants and visitors, managing site administration and ensuring smooth day-to-day operations of the CFO Hub. Maintain security, facilitate bookings, and support participants and colleagues in a welcoming and well-organised environment.
Key Responsibilities:
- Act as front-of-house, greeting participants and visitors while ensuring security protocols.
- Manage participant and guest bookings, referrals, and Hub communications.
- Oversee petty cash reimbursements and compliance processes.
- Collect and analyse participant feedback to improve services.
- Monitor CCTV and restricted area access.
- Order and maintain supplies, including course materials and consumables.
- Ensure Hub compliance with health & safety, safeguarding, and operational guidelines.
Requirements:
Essential:
- Minimum of 5 GCSEs or equivalent.
- Experience in a customer-facing role.
- Strong administrative and IT skills, including Microsoft Office.
- Excellent interpersonal and communication abilities.
- Ability to multitask, work independently, and manage priorities.
- Commitment to safeguarding, equality, and social inclusion.
- Basic DBS check required.
Desirable:
- Previous administrative experience.
- Understanding of restorative justice and rehabilitative approaches.
This role requires a proactive, organised, and customer-focused individual who can maintain a welcoming and efficient Hub environment.
Justice Hub Host in London employer: Trigon Recruitment Ltd
Contact Detail:
Trigon Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Justice Hub Host in London
✨Tip Number 1
First impressions matter! When you walk into an interview, be sure to greet everyone with a smile and a friendly hello. This sets a positive tone and shows you're approachable, which is key for a role like the Justice Hub Host.
✨Tip Number 2
Do your homework! Familiarise yourself with the organisation and its values. Understanding their approach to restorative justice and social inclusion will help you connect your experiences to what they’re looking for.
✨Tip Number 3
Be ready to showcase your multitasking skills! During the interview, share examples of how you've successfully managed multiple tasks in a busy environment. This will demonstrate your ability to handle the day-to-day operations of the Hub.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the team dynamics or how they gather participant feedback. This not only gives you insight but also highlights your proactive nature, which is essential for this role.
We think you need these skills to ace Justice Hub Host in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Hub Host where interpersonal skills are key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your customer-facing experience and any relevant administrative skills. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to managing bookings and communications at the Hub.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Trigon Recruitment Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Hub Host. Familiarise yourself with the key tasks like managing bookings and ensuring security protocols. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be ready to share examples of how you've successfully handled customer interactions in the past. Think about situations where you went above and beyond to ensure a positive experience for participants or visitors.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations, such as managing a difficult visitor or ensuring compliance with health and safety guidelines. Practising these scenarios can help you respond confidently.
✨Highlight Your Organisational Skills
As a Hub Host, you'll need to juggle multiple tasks. Be prepared to discuss how you prioritise your workload and keep everything running smoothly. Sharing specific examples of your organisational strategies will show that you're the proactive and organised individual they’re looking for.
