At a Glance
- Tasks: Guide participants to secure and sustain employment while leading a dynamic team.
- Company: Join a supportive organisation dedicated to helping individuals achieve their career goals.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Flexible role with a focus on teamwork and participant success.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in employability programmes and strong communication skills required.
The predicted salary is between 31000 - 31000 € per year.
Location: Hinckley
Salary: £31,000
Contract: Permanent, full-time
Hours: 37.5 hours per week
Role Overview
We are recruiting an experienced and driven Senior Employment Coach to support delivery across the Restart programme in Hinckley. As a Senior Employment Coach, you will play a key role in driving performance across the contract, managing participant journeys from job start through to sustained outcomes. You will focus on key priority groups including in-work support, rapid response cases and disengaged participants, while also supporting wider team performance and delivery. This is a hands-on leadership role where you will support Employment Coaches, work closely with Jobcentre Plus and stakeholders, and ensure high standards of service delivery, compliance and participant engagement are maintained.
Key Responsibilities
- Manage participant journeys from job start through to sustained outcome achievement
- Deliver in-work support, monitor progression and provide rapid response interventions
- Manage disengaged participant caseloads, including re-engagement activity with Jobcentre Plus
- Support participants to sustain employment and achieve long-term outcomes
- Conduct weekly caseload reviews with Employment Coaches to track performance
- Provide day-to-day support, guidance and problem-solving across the team
- Deliver team cover where required, including stand-in support for senior roles
- Support the Contract Lead with recruitment and onboarding of new staff
- Build and maintain strong relationships with Jobcentre Plus and local stakeholders
- Conduct regular meetings with JCP, including three-way discussions to support participant engagement
- Support the creation of a welcoming and engaging centre environment to drive attendance
- Maintain accurate records, reports and data in line with contract requirements
- Support administrative functions, including participant expenses and resource management
- Ensure delivery aligns with contract KPIs, quality standards and compliance frameworks
- Contribute to continuous improvement and operational performance
Essential Criteria
- Experience delivering within a welfare-to-work or employability programme
- Proven experience managing participant caseloads and driving outcomes
- Strong understanding of Restart or similar DWP-funded provision
- Experience supporting or mentoring staff within a team environment
- Strong stakeholder engagement skills, particularly with Jobcentre Plus
- Excellent organisational and time-management skills
- Strong communication, influencing and relationship-building ability
- Confident using IT systems including MS Office and case management systems
- Ability to work in a target-driven and performance-focused environment
Desirable Criteria
- Experience in a Senior Employment Coach or Team Leader capacity
- Knowledge of compliance, audit and quality frameworks within employability programmes
- Qualifications in IAG, coaching or employability support
Personal Attributes
- Resilient and solution-focused
- Professional with strong integrity
- Empathetic and supportive in approach
- Proactive and able to lead by example
- Collaborative and team-focused
Additional Information
- Role requires flexibility to support service delivery needs
- Enhanced DBS check may be required
How to Apply
For more information or to apply for the Senior Employment Coach role, please contact: Robert Rowe 07935 141342
Writing Coach in Leicester employer: Trigon Recruitment Ltd
Join our dynamic team in Hinckley as a Senior Employment Coach, where you will not only lead and inspire others but also make a tangible difference in the lives of participants. We pride ourselves on fostering a supportive work culture that values collaboration, professional growth, and community engagement, offering competitive salaries and opportunities for continuous development. With strong partnerships with local stakeholders and a commitment to high standards of service delivery, we provide an enriching environment for those looking to thrive in their careers while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Writing Coach in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Employment Coach role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to participant management and team support. We suggest doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in managing caseloads and driving outcomes. We want to see how you can bring that magic to our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Writing Coach in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Employment Coach role. Highlight your experience in managing participant journeys and driving outcomes, as this is key to what we’re looking for.
Showcase Your Leadership Skills:Since this is a hands-on leadership role, don’t forget to mention any experience you have in mentoring or supporting teams. We want to see how you can guide others and contribute to team performance.
Engage with Stakeholders:Demonstrate your ability to build relationships with stakeholders, especially with Jobcentre Plus. Share examples of how you've successfully engaged with partners in the past, as this will resonate with us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Trigon Recruitment Ltd
✨Know Your Stuff
Make sure you understand the Restart programme and its objectives inside out. Familiarise yourself with the key responsibilities of a Senior Employment Coach, especially around participant management and stakeholder engagement. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or supported colleagues. Highlight how you’ve managed caseloads, provided guidance, and driven performance. This is crucial as the role involves hands-on leadership, so be ready to discuss your approach to mentoring and supporting others.
✨Engage with Stakeholders
Think about how you would build relationships with Jobcentre Plus and other local stakeholders. Be prepared to discuss strategies for maintaining strong partnerships and how you would conduct meetings to support participant engagement. This shows you’re proactive and understand the importance of collaboration.
✨Demonstrate Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios related to disengaged participants or performance issues. Think through how you would approach these challenges and what solutions you might propose. This will demonstrate your resilience and solution-focused mindset, which are key attributes for this role.
