At a Glance
- Tasks: Lead and support participants on their journey to sustained employment.
- Company: Dynamic organisation focused on empowering individuals through the Restart programme.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Flexible role with a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in employability programmes and strong stakeholder engagement skills.
The predicted salary is between 31000 - 31000 € per year.
Location: Hinckley
Salary: £31,000
Contract: Permanent, full-time
Hours: 37.5 hours per week
Role Overview
We are recruiting an experienced and driven Senior Employment Coach to support delivery across the Restart programme in Hinckley. As a Senior Employment Coach, you will play a key role in driving performance across the contract, managing participant journeys from job start through to sustained outcomes. You will focus on key priority groups including in-work support, rapid response cases and disengaged participants, while also supporting wider team performance and delivery. This is a hands-on leadership role where you will support Employment Coaches, work closely with Jobcentre Plus and stakeholders, and ensure high standards of service delivery, compliance and participant engagement are maintained.
Key Responsibilities
- Manage participant journeys from job start through to sustained outcome achievement
- Deliver in-work support, monitor progression and provide rapid response interventions
- Manage disengaged participant caseloads, including re-engagement activity with Jobcentre Plus
- Support participants to sustain employment and achieve long-term outcomes
- Conduct weekly caseload reviews with Employment Coaches to track performance
- Provide day-to-day support, guidance and problem-solving across the team
- Deliver team cover where required, including stand-in support for senior roles
- Support the Contract Lead with recruitment and onboarding of new staff
- Build and maintain strong relationships with Jobcentre Plus and local stakeholders
- Conduct regular meetings with JCP, including three-way discussions to support participant engagement
- Support the creation of a welcoming and engaging centre environment to drive attendance
- Maintain accurate records, reports and data in line with contract requirements
- Support administrative functions, including participant expenses and resource management
- Ensure delivery aligns with contract KPIs, quality standards and compliance frameworks
- Contribute to continuous improvement and operational performance
Essential Criteria
- Experience delivering within a welfare-to-work or employability programme
- Proven experience managing participant caseloads and driving outcomes
- Strong understanding of Restart or similar DWP-funded provision
- Experience supporting or mentoring staff within a team environment
- Strong stakeholder engagement skills, particularly with Jobcentre Plus
- Excellent organisational and time-management skills
- Strong communication, influencing and relationship-building ability
- Confident using IT systems including MS Office and case management systems
- Ability to work in a target-driven and performance-focused environment
Desirable Criteria
- Experience in a Senior Employment Coach or Team Leader capacity
- Knowledge of compliance, audit and quality frameworks within employability programmes
- Qualifications in IAG, coaching or employability support
Personal Attributes
- Resilient and solution-focused
- Professional with strong integrity
- Empathetic and supportive in approach
- Proactive and able to lead by example
- Collaborative and team-focused
Additional Information
- Role requires flexibility to support service delivery needs
- Enhanced DBS check may be required
How to Apply
For more information or to apply for the role, please contact: Robert Rowe 07935 141342
Senior Employment Coach in Leicester employer: Trigon Recruitment Ltd
Join our dynamic team in Hinckley as a Senior Employment Coach, where you will not only drive participant success but also foster a collaborative and supportive work culture. We offer competitive salaries, ongoing professional development opportunities, and the chance to make a meaningful impact in the community through our Restart programme. With strong partnerships with local stakeholders and a commitment to high standards of service delivery, we ensure that our employees thrive in a rewarding environment focused on growth and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Employment Coach in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local job fairs, and join relevant online groups. The more people you know, the better your chances of landing that Senior Employment Coach role.
✨Tip Number 2
Prepare for interviews by practising common questions related to participant management and stakeholder engagement. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've supported teams in the past and driven performance. Highlight specific examples where you've made a difference in participant outcomes.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Employment Coach in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Employment Coach role. Highlight your experience in managing participant journeys and driving outcomes, as this is key for us at StudySmarter.
Showcase Your Leadership Skills:Since this is a hands-on leadership role, don’t forget to mention any experience you have in mentoring or supporting teams. We want to see how you can guide others to success!
Highlight Stakeholder Engagement:We value strong relationships with stakeholders like Jobcentre Plus. Share examples of how you've built and maintained these connections in your previous roles to show us you're the right fit.
Keep It Professional and Clear:Ensure your application is well-organised and free from errors. A clear and professional presentation will make a great impression on us. Remember, you can apply directly through our website!
How to prepare for a job interview at Trigon Recruitment Ltd
✨Know Your Stuff
Make sure you’re well-versed in the Restart programme and its objectives. Brush up on your knowledge of welfare-to-work initiatives and be ready to discuss how your experience aligns with the role of a Senior Employment Coach.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and supporting staff. Think about specific situations where you’ve successfully guided others or improved team performance, as this will be crucial for the hands-on leadership aspect of the role.
✨Engage with Stakeholders
Demonstrate your ability to build relationships with stakeholders, especially Jobcentre Plus. Be ready to discuss how you’ve previously collaborated with external partners to enhance participant engagement and outcomes.
✨Be Data Savvy
Since maintaining accurate records and meeting KPIs is key, come prepared to talk about your experience with data management and reporting. Highlight any tools or systems you’ve used to track performance and ensure compliance.
