At a Glance
- Tasks: Lead and support participants on their journey to sustained employment.
- Company: Dynamic organisation focused on empowering individuals through the Restart programme.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Flexible role with a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in employability programmes and strong team management skills.
The predicted salary is between 31000 - 31000 € per year.
Location: Hinckley
Salary: £31,000
Contract: Permanent, full-time
Hours: 37.5 hours per week
Role Overview
We are recruiting an experienced and driven Senior Employment Coach to support delivery across the Restart programme in Hinckley. As a Senior Employment Coach, you will play a key role in driving performance across the contract, managing participant journeys from job start through to sustained outcomes. You will focus on key priority groups including in-work support, rapid response cases and disengaged participants, while also supporting wider team performance and delivery. This is a hands-on leadership role where you will support Employment Coaches, work closely with Jobcentre Plus and stakeholders, and ensure high standards of service delivery, compliance and participant engagement are maintained.
Key Responsibilities
- Manage participant journeys from job start through to sustained outcome achievement
- Deliver in-work support, monitor progression and provide rapid response interventions
- Manage disengaged participant caseloads, including re-engagement activity with Jobcentre Plus
- Support participants to sustain employment and achieve long-term outcomes
- Conduct weekly caseload reviews with Employment Coaches to track performance
- Provide day-to-day support, guidance and problem-solving across the team
- Deliver team cover where required, including stand-in support for senior roles
- Support the Contract Lead with recruitment and onboarding of new staff
- Build and maintain strong relationships with Jobcentre Plus and local stakeholders
- Conduct regular meetings with JCP, including three-way discussions to support participant engagement
- Support the creation of a welcoming and engaging centre environment to drive attendance
- Maintain accurate records, reports and data in line with contract requirements
- Support administrative functions, including participant expenses and resource management
- Ensure delivery aligns with contract KPIs, quality standards and compliance frameworks
- Contribute to continuous improvement and operational performance
Essential Criteria
- Experience delivering within a welfare-to-work or employability programme
- Proven experience managing participant caseloads and driving outcomes
- Strong understanding of Restart or similar DWP-funded provision
- Experience supporting or mentoring staff within a team environment
- Strong stakeholder engagement skills, particularly with Jobcentre Plus
- Excellent organisational and time-management skills
- Strong communication, influencing and relationship-building ability
- Confident using IT systems including MS Office and case management systems
- Ability to work in a target-driven and performance-focused environment
Desirable Criteria
- Experience in a Senior Employment Coach or Team Leader capacity
- Knowledge of compliance, audit and quality frameworks within employability programmes
- Qualifications in IAG, coaching or employability support
Personal Attributes
- Resilient and solution-focused
- Professional with strong integrity
- Empathetic and supportive in approach
- Proactive and able to lead by example
- Collaborative and team-focused
Additional Information
- Role requires flexibility to support service delivery needs
- Enhanced DBS check may be required
How to Apply
For more information or to apply for the Senior Employment Coach role, please contact: Robert Rowe 07935 141342
Senior Coach in Leicester employer: Trigon Recruitment Ltd
Join our dynamic team in Hinckley as a Senior Employment Coach, where you will not only lead and inspire others but also make a tangible difference in the lives of participants. We pride ourselves on fostering a supportive work culture that values collaboration, professional growth, and community engagement, offering competitive salaries and opportunities for continuous development. With strong partnerships with local stakeholders and a commitment to high standards of service delivery, we provide an environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Coach in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Jobcentre Plus or similar organisations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to participant management and performance. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! When you get the chance, share examples of how you've supported teams or managed caseloads effectively. This will highlight your fit for the Senior Employment Coach role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Coach in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Employment Coach role. Highlight your experience in managing participant journeys and driving outcomes, as this is key to what we’re looking for.
Showcase Your Leadership Skills:Since this is a hands-on leadership role, don’t forget to mention any experience you have in mentoring or supporting teams. We want to see how you can guide others to success!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your relevant skills and experiences at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on that!
How to prepare for a job interview at Trigon Recruitment Ltd
✨Know Your Stuff
Make sure you understand the Restart programme and its objectives inside out. Familiarise yourself with the key responsibilities of a Senior Employment Coach, especially around managing participant journeys and supporting disengaged participants. This will show your potential employer that you're not just interested in the role, but that you’re genuinely invested in making a difference.
✨Showcase Your Leadership Skills
As this is a hands-on leadership role, be prepared to discuss your experience in mentoring and supporting team members. Think of specific examples where you've successfully guided others or improved team performance. Highlighting your ability to lead by example will resonate well with the interviewers.
✨Engage with Stakeholders
Demonstrate your understanding of stakeholder engagement, particularly with Jobcentre Plus. Prepare to talk about how you've built and maintained relationships in previous roles. Sharing specific instances where your communication skills made a positive impact can set you apart from other candidates.
✨Be Data Savvy
Since maintaining accurate records and reports is crucial for this role, brush up on your organisational skills and familiarity with IT systems. Be ready to discuss how you've used data to drive outcomes in past positions. Showing that you can manage compliance and targets effectively will give you an edge.
