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- Tasks: Be the friendly face of the Justice Hub, managing bookings and ensuring a welcoming atmosphere.
- Company: Join a community-focused organisation dedicated to social inclusion and support.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Why this job: Make a real difference by helping participants feel welcome and secure.
- Qualifications: 5 GCSEs, customer service experience, and strong IT skills required.
- Other info: Dynamic role with a focus on safeguarding and equality.
The predicted salary is between 20000 - 30000 £ per year.
Salary: £25,000 per annum
Location: Chatham
Purpose: Serve as the first point of contact for participants and visitors, managing site administration and ensuring smooth day-to-day operations of the CFO Hub. Maintain security, facilitate bookings, and support participants and colleagues in a welcoming and well-organized environment.
Key Responsibilities:
- Act as front-of-house, greeting participants and visitors while ensuring security protocols.
- Manage participant and guest bookings, referrals, and Hub communications.
- Oversee petty cash reimbursements and compliance processes.
- Collect and analyse participant feedback to improve services.
- Monitor CCTV and restricted area access.
- Order and maintain supplies, including course materials and consumables.
- Ensure Hub compliance with health & safety, safeguarding, and operational guidelines.
Requirements:
Essential:
- Minimum of 5 GCSEs or equivalent.
- Experience in a customer-facing role.
- Strong administrative and IT skills, including Microsoft Office.
- Excellent interpersonal and communication abilities.
- Ability to multitask, work independently, and manage priorities.
- Commitment to safeguarding, equality, and social inclusion.
- Basic DBS check required.
Desirable:
- Previous administrative experience.
- Understanding of restorative justice and rehabilitative approaches.
This role requires a proactive, organized, and customer-focused individual who can maintain a welcoming and efficient Hub environment.
Justice Hub Host employer: Trigon Recruitment Ltd
Contact Detail:
Trigon Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Justice Hub Host
✨Tip Number 1
First things first, make sure you know the ins and outs of the Justice Hub. Familiarise yourself with its mission and values so you can show genuine enthusiasm during interviews. We want to see that you’re not just looking for any job, but that you’re excited about being part of this specific team!
✨Tip Number 2
Practice your front-of-house skills! Since you'll be the first point of contact, role-play greeting visitors and managing bookings with a friend. This will help you feel more confident and ready to impress us with your excellent interpersonal skills when it counts.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get insider tips about the role and the Hub. They might share valuable insights that could give you an edge in your application process.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Justice Hub Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Hub Host where interpersonal skills are key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your customer-facing experience and any relevant administrative skills. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for someone who can manage multiple tasks efficiently, so show us you can communicate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Trigon Recruitment Ltd
✨Know the Hub Inside Out
Before your interview, make sure you understand the purpose and operations of the CFO Hub. Familiarise yourself with its mission, values, and any recent news or updates. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, prepare examples from your past experiences where you've excelled in providing excellent service. Think about situations where you resolved issues or made someone feel welcome, as these stories will highlight your interpersonal skills.
✨Demonstrate Your Organisational Abilities
The Hub Host role requires strong administrative skills. Be ready to discuss how you manage multiple tasks and priorities. You could mention tools or methods you use to stay organised, like digital calendars or task lists, to illustrate your proactive approach.
✨Understand Compliance and Safety Protocols
Familiarise yourself with basic health and safety guidelines relevant to the role. Being able to discuss how you would ensure compliance and maintain a safe environment will demonstrate your commitment to safeguarding and operational excellence.
