At a Glance
- Tasks: Support participants in their job journeys and lead a dynamic team of Employment Coaches.
- Company: Join a dedicated team focused on empowering individuals in their employment journey.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: A supportive environment with a focus on collaboration and continuous improvement.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in employability programmes and strong communication skills are essential.
The predicted salary is between 31000 - 31000 € per year.
Location: Hinckley
Salary: £31,000
Contract: Permanent, full-time
Hours: 37.5 hours per week
Role Overview
We are recruiting an experienced and driven Senior Employment Coach to support delivery across the Restart programme in Hinckley. As a Senior Employment Coach, you will play a key role in driving performance across the contract, managing participant journeys from job start through to sustained outcomes. You will focus on key priority groups including in-work support, rapid response cases and disengaged participants, while also supporting wider team performance and delivery. This is a hands-on leadership role where you will support Employment Coaches, work closely with Jobcentre Plus and stakeholders, and ensure high standards of service delivery, compliance and participant engagement are maintained.
Key Responsibilities
- Participant Management & Performance
- Manage participant journeys from job start through to sustained outcome achievement
- Deliver in-work support, monitor progression and provide rapid response interventions
- Manage disengaged participant caseloads, including re-engagement activity with Jobcentre Plus
- Support participants to sustain employment and achieve long-term outcomes
- Team Support & Leadership
- Conduct weekly caseload reviews with Employment Coaches to track performance
- Provide day-to-day support, guidance and problem-solving across the team
- Deliver team cover where required, including stand-in support for senior roles
- Support the Contract Lead with recruitment and onboarding of new staff
- Stakeholder & Partnership Working
- Build and maintain strong relationships with Jobcentre Plus and local stakeholders
- Conduct regular meetings with JCP, including three-way discussions to support participant engagement
- Support the creation of a welcoming and engaging centre environment to drive attendance
- Administration, Targets & Compliance
- Maintain accurate records, reports and data in line with contract requirements
- Support administrative functions, including participant expenses and resource management
- Ensure delivery aligns with contract KPIs, quality standards and compliance frameworks
- Contribute to continuous improvement and operational performance
Essential Criteria
- Experience delivering within a welfare-to-work or employability programme
- Proven experience managing participant caseloads and driving outcomes
- Strong understanding of Restart or similar DWP-funded provision
- Experience supporting or mentoring staff within a team environment
- Strong stakeholder engagement skills, particularly with Jobcentre Plus
- Excellent organisational and time-management skills
- Strong communication, influencing and relationship-building ability
- Confident using IT systems including MS Office and case management systems
- Ability to work in a target-driven and performance-focused environment
Desirable Criteria
- Experience in a Senior Employment Coach or Team Leader capacity
- Knowledge of compliance, audit and quality frameworks within employability programmes
- Qualifications in IAG, coaching or employability support
Personal Attributes
- Resilient and solution-focused
- Professional with strong integrity
- Empathetic and supportive in approach
- Proactive and able to lead by example
- Collaborative and team-focused
Additional Information
- Role requires flexibility to support service delivery needs
- Enhanced DBS check may be required
How to Apply
For more information or to apply for the Senior Employment Coach role, please contact: Robert Rowe (phone number removed) (url removed)
Senior Employment Coach in Hinckley employer: Trigon Recruitment Ltd
Join our dynamic team in Hinckley as a Senior Employment Coach, where you will have the opportunity to make a meaningful impact on participants' lives while enjoying a supportive and collaborative work culture. We prioritise employee growth through ongoing training and mentorship, ensuring you have the tools to excel in your role and advance your career. With a focus on performance and compliance, we foster strong relationships with local stakeholders, creating a vibrant environment that values your contributions and encourages professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Employment Coach in Hinckley
✨Tip Number 1
Network like a pro! Reach out to your connections in the employment coaching field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their mission, especially in supporting participants and driving outcomes.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your past experiences managing caseloads and leading teams, as these are key aspects of the Senior Employment Coach role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Employment Coach in Hinckley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in welfare-to-work programmes. We want to see how your skills align with the Senior Employment Coach role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:Since this is a hands-on leadership role, it’s crucial to demonstrate your experience in mentoring and supporting teams. Share specific examples of how you've guided others to success, as this will resonate well with us.
Highlight Stakeholder Engagement:We value strong relationships with stakeholders like Jobcentre Plus. Be sure to mention any experience you have in building partnerships and engaging with external organisations, as this is key to the role.
Keep It Professional Yet Personal:While we appreciate professionalism, don’t be afraid to let your personality shine through! A touch of authenticity can make your application stand out. Remember, we’re looking for someone who’s not just qualified but also a great fit for our team culture.
How to prepare for a job interview at Trigon Recruitment Ltd
✨Know Your Stuff
Make sure you’re well-versed in the Restart programme and its objectives. Brush up on your knowledge of welfare-to-work initiatives and be ready to discuss how your experience aligns with the role of a Senior Employment Coach.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and supporting staff. Think about specific situations where you’ve successfully guided others or improved team performance, as this will demonstrate your capability in a hands-on leadership role.
✨Engage with Stakeholders
Be ready to talk about your experience working with Jobcentre Plus and other stakeholders. Share how you’ve built relationships and engaged participants in previous roles, as this is crucial for the position.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you’ve had to tackle challenges, especially with disengaged participants. Be prepared to discuss your approach to re-engagement and how you’ve helped individuals achieve sustained outcomes.
