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For Companies At a Glance
- Tasks: Lead a team supporting individuals with health challenges to achieve sustainable employment.
- Company: Join a government-funded service focused on health recovery and employment support.
- Benefits: Enjoy a competitive salary, full training, and career progression opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive culture.
- Qualifications: Experience in managing teams and handling complex health-related cases is essential.
- Other info: Willingness to travel across West and North London is required.
The predicted salary is between 36000 - 51000 £ per year.
Location: West and North London (Multiple Boroughs) – Community-based hubs with regular travel across designated areas
Contract Type: Full-Time, Permanent
Salary: Up to £43,500 per annum (dependent on experience)
About the Programme
This is an exciting opportunity to join a government-funded, community-based service designed to support individuals with musculoskeletal (MSK) conditions and wider health challenges. The programme integrates health recovery and employment support into a single, holistic pathway, aiming to help people return to, remain in, or transition into sustainable employment while improving their overall health and wellbeing.
Delivered through the Community Health & Wellbeing division, this service partners closely with NHS MSK teams, GP surgeries, referral agencies, and community services. You will be part of a passionate and growing team working on the frontline of health and employment support, providing life-changing guidance and interventions.
Role Purpose
As a Team Leader, you will lead, manage, and support a team of Employment Advisors delivering intensive, tailored support to participants. You’ll ensure that your team operates to the highest standards, meeting both the clinical and employment support objectives of the programme.
This is a people-focused leadership role, requiring emotional intelligence, operational skill, and a commitment to delivering impact-driven services. You will manage performance, ensure caseload quality, liaise with clinical partners, and uphold compliance while empowering your team to make a real difference.
Key Responsibilities
- Team Leadership & Development
- Line manage a team of Health and Employment Coaches, providing regular support and professional development.
- Conduct monthly 1:1 meetings, quarterly appraisals, weekly team check-ins, and ongoing mentorship.
- Observe live interactions and deliver feedback to improve coaching delivery and outcomes.
- Manage performance against key programme KPIs and individual objectives.
- Address underperformance swiftly through structured improvement plans and coaching.
- Service Delivery Oversight
Support the team in delivering person-centred support to a diverse caseload of participants with complex MSK and co-existing health conditions.
Facilitate caseload reviews, case conferencing, and Multidisciplinary Team (MDT) meetings with clinical partners.
Monitor quality and compliance across participant records through regular audits and quality checks.
- Participant-Focused Casework (Through Your Team)
Guide Coaches to assess the full range of barriers participants face – including physical, mental health, workplace and socio-economic issues.
Help Coaches identify appropriate services or interventions, such as smoking cessation, benefits support, physiotherapy, or employer liaison.
Support Coaches in developing return-to-work strategies and negotiating workplace adjustments.
Advocate for participants where needed, including directly engaging with employers.
- Stakeholder Engagement & Partnership Building
Maintain and nurture working relationships with NHS MSK teams, social prescribers, GP practices, referral partners, and community providers.
Represent the service at meetings, promotional events, and stakeholder networks.
Promote employment as a health intervention within NHS and community settings.
Liaise with local employers to increase awareness of the programme and promote inclusive employment practices.
Essential Skills, Experience & Attributes
- Qualifications
- NHS Personalised Care Institute (PCI) accredited Health Coach training – or willingness to complete.
- Level 5 qualification in Leadership/Management or equivalent experience (Desirable).
- Level 3 Information, Advice and Guidance (IAG) qualification (Desirable).
- Experience
Proven experience in managing high-performing teams within health, employment or community services.
Experience in handling complex participant cases involving physical/mental health and employment-related barriers.
Practical knowledge of MSK and other health conditions that affect employability.
Previous work within multi-agency and clinical environments is highly desirable.
Demonstrated success in meeting targets and managing KPIs/SLA delivery.
- Additional Requirements
Enhanced DBS check required.
Willingness to travel across West and North London as needed.
Availability to occasionally attend training and meetings outside of standard working locations/hours.
What We Offer
Competitive salary and comprehensive benefits package.
Full training and professional development including NHS-accredited Health Coach certification.
Structured career progression opportunities within a growing national programme.
Supportive and inclusive work culture focused on wellbeing, community, and impact.
Employability Team Leader employer: Trigon Recruitment Ltd
Contact Detail:
Trigon Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employability Team Leader
✨Tip Number 1
Familiarise yourself with the specific health and employment challenges faced by individuals with musculoskeletal conditions. Understanding these issues will help you connect with the mission of our programme and demonstrate your commitment during interviews.
✨Tip Number 2
Network with professionals in the health and employment sectors, especially those involved with NHS MSK teams or community services. Building relationships can provide valuable insights and potentially lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you’ve successfully managed teams in the past. Be ready to share specific examples of how you've supported team members in achieving their goals and improving performance.
✨Tip Number 4
Research the latest trends in employability support and health interventions. Being knowledgeable about current practices will not only impress us but also show that you are proactive and dedicated to making a positive impact in the community.
We think you need these skills to ace Employability Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in health or employment services. Emphasise any specific achievements related to improving team performance and participant outcomes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting individuals with health challenges. Discuss your leadership style and how it aligns with the role's focus on emotional intelligence and operational skill.
Highlight Relevant Qualifications: Clearly list any qualifications that meet the job requirements, such as Level 5 in Leadership/Management or Health Coach training. If you are willing to complete these qualifications, mention this as well.
Showcase Stakeholder Engagement Skills: Provide examples of your experience in building partnerships with stakeholders, especially within healthcare settings. Highlight any successful collaborations that led to improved service delivery or participant outcomes.
How to prepare for a job interview at Trigon Recruitment Ltd
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to mentoring and developing team members.
✨Understand the Programme's Impact
Familiarise yourself with the programme's goals and how it integrates health recovery with employment support. Be ready to discuss how you can contribute to improving participants' overall wellbeing and employability.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about how you would handle complex cases involving participants with MSK conditions and other barriers to employment.
✨Highlight Your Stakeholder Engagement Experience
Since the role involves liaising with various stakeholders, be prepared to discuss your experience in building partnerships. Share specific examples of how you've successfully engaged with NHS teams, employers, or community services.
