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For Companies At a Glance
- Tasks: Lead a team to deliver impactful employment support across the West Midlands.
- Company: Join a community-focused organisation dedicated to empowering individuals through employment.
- Benefits: Full-time, permanent role with opportunities for professional growth and community engagement.
- Why this job: Make a real difference in people's lives by helping them secure sustainable jobs.
- Qualifications: Experience in leading teams and a strong understanding of Supported Employment models.
- Other info: Dynamic role with travel across the West Midlands and potential overnight stays.
Location: West Midlands (Sandwell, Dudley, Wolverhampton & Walsall)
Contract: Full-time, permanent
Reporting to: Service Manager Community-based / Peripatetic
About the Role
We are seeking a Supported Employment Team Leader to provide strong, visible leadership to a team of Employment Specialists delivering IPS and Supported Employment services across the West Midlands. This is a hands-on leadership role with clear accountability for team performance, service quality, employment outcomes, and fidelity to the IPS model. You will coach, mentor, and develop staff while ensuring services are fully embedded within local health, community, and employment systems. You will play a key role in driving employer engagement, strengthening partnerships, and ensuring participants receive high-quality, person-centred employment support that leads to sustained paid work.
Key Responsibilities
- Lead, manage, and develop a team of Supported Employment / IPS Employment Specialists
- Provide day-to-day supervision, coaching, and field-based mentoring
- Drive performance against KPIs, employment outcomes, and IPS fidelity standards
- Ensure consistent, high-quality delivery across the team and contract area
- Address underperformance through effective performance management
- Embed Supported Employment services within local health, primary care, and community networks
- Oversee employer engagement activity and support the team to secure sustainable job opportunities
- Ensure safeguarding, data protection, and information governance standards are met
- Spend the majority of working time in the community supporting staff and partners
What We're Looking For
- Essential
- Experience leading or supervising Supported Employment or IPS teams
- Strong understanding of the IPS / Supported Employment model and evidence-based practice
- Proven ability to manage performance, quality, and targets
- Experience of coaching, mentoring, and developing staff
- Strong partnership working skills across health, social care, and employment sectors
- Excellent communication, organisation, and IT skills
- Understanding of barriers to work, particularly relating to mental health
- Desirable
- Experience working with people with mental health needs or other disadvantaged groups
- Employer engagement experience with positive employment outcomes
- Mental Health First Aid qualification (or willingness to complete)
- Formal IPS / Supported Employment training
Additional Information
- Enhanced DBS check required
- Community-based role with travel across the West Midlands
- Occasional overnight stays may be required
Employability Team Leader in Dudley employer: Trigon Recruitment Ltd
Contact Detail:
Trigon Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employability Team Leader in Dudley
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of digging on their website and social media. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and run through some common interview questions. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Don’t forget to ask questions! At the end of the interview, have a couple of thoughtful questions ready. It shows you’re engaged and gives you a chance to find out if the role is right for you too.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Employability Team Leader in Dudley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Supported Employment Team Leader. Highlight your experience in leading teams, managing performance, and your understanding of the IPS model. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supported employment and how your background makes you a great fit for our team. Be sure to mention any relevant partnerships or community work you've done.
Showcase Your Leadership Skills: In your application, don’t forget to showcase your leadership skills. Talk about your experience in coaching and mentoring staff, and how you've driven performance in previous roles. We love seeing examples of how you've made a difference!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Trigon Recruitment Ltd
✨Know Your IPS Inside Out
Make sure you have a solid understanding of the Individual Placement and Support (IPS) model. Be ready to discuss how you've applied this in previous roles, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing teams. Think about specific situations where you coached or mentored staff, and be ready to explain the outcomes of your leadership style.
✨Demonstrate Partnership Building
Since this role involves working with various stakeholders, come prepared with examples of how you've successfully built partnerships in the past. Discuss your approach to engaging employers and how you've secured job opportunities for participants.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage performance. Practice articulating your thought process and decision-making strategies in response to potential challenges in the community-based setting.
