At a Glance
- Tasks: Lead a team of Work Coaches to drive performance and support participants into sustainable employment.
- Company: Join a dynamic organisation focused on making a real impact in the employability sector.
- Benefits: Enjoy 25 days annual leave, professional development, and a chance to lead a high-impact programme.
- Other info: Flexible working and ongoing training opportunities available.
- Why this job: Make a difference in people's lives while developing your leadership skills in a supportive environment.
- Qualifications: Experience in team management and a passion for helping others succeed.
The predicted salary is between 30000 - 30000 € per year.
Location: Worthing
Salary: £30,000 per annum
Contract: Permanent, full-time (37.5 hours per week)
Role Overview
We are recruiting an experienced and driven Performance Team Leader to lead a team of Employment / Work Coaches delivering on the Restart programme in Worthing. As a Performance Team Leader, you will be responsible for driving team performance, quality standards and participant outcomes across the contract. You will lead from the front, managing team capability while also maintaining a small caseload, ensuring participants receive high-quality, tailored support to achieve sustainable employment. This is a hands-on leadership role requiring strong coaching, performance management and stakeholder awareness, ideal for someone who thrives in a target-driven, customer-focused environment and is passionate about making a measurable impact.
Key Responsibilities
- Team Leadership & Performance Management
- Lead, motivate and develop a team of Work Coaches to drive performance and quality outcomes
- Deliver against agreed KPIs, performance and service delivery targets
- Conduct regular caseload and performance reviews to improve team capability
- Support underperforming team members through coaching, guidance and intervention
- Lead by example to inspire a high-performance, outcome-focused culture
- Participant & Delivery Support
- Manage a personal caseload of participants and support them into sustainable employment
- Ensure all participants receive consistent, high-quality support aligned to programme expectations
- Support the team to remove barriers to employment and achieve positive outcomes
- Identify and promote suitable employment opportunities for participants
- Quality, Compliance & Customer Experience
- Ensure all participant records, documentation and systems are maintained accurately
- Maintain strong customer service standards across the team
- Ensure delivery meets quality, compliance and audit expectations
- Support preparation for contract reviews and performance reporting
- Stakeholder & Labour Market Awareness
- Maintain a strong understanding of the local labour market and employer demand
- Support vacancy identification and employer engagement activity
- Work collaboratively with internal teams and stakeholders to maximise outcomes
Essential Criteria
- Proven experience managing a team in a target-driven, customer-focused environment
- Strong leadership, coaching and performance management capability
- Experience working within employability, welfare-to-work or similar sectors
- Ability to drive performance against KPIs and operational targets
- Strong communication, influencing and stakeholder engagement skills
- Good understanding of employment legislation and equality, diversity and inclusion
- Ability to interpret performance data and understand financial drivers
Desirable Criteria
- Experience delivering on the Restart programme or similar DWP-funded contracts
- Knowledge of the local labour market
- Level 5 qualification in Leadership & Management (or equivalent)
Personal Attributes
- Driven, proactive and outcome-focused
- Energetic and able to motivate others
- Resilient and able to work under pressure
- Professional, confident and compassionate approach
- Flexible and adaptable to change
- Strong integrity and customer focus
Benefits
- 25 days annual leave plus 8 Bank Holidays
- Opportunity to lead a high-impact employability programme
- Ongoing professional development and progression opportunities
Additional Information
- Enhanced DBS required (paid by employer)
- Full UK driving licence and access to own vehicle required
- Occasional flexibility required to meet business needs
How to Apply
For more information or to apply for the Performance Team Leader role, please contact: Robert Rowe
Employability Team Leader in Crawley employer: Trigon Recruitment Ltd
Join our dynamic team in Worthing as a Performance Team Leader, where you will lead a passionate group of Employment Coaches dedicated to making a real difference in people's lives. We offer a supportive work culture that prioritises professional development, with 25 days of annual leave and opportunities for progression within a high-impact employability programme. Our commitment to quality outcomes and a customer-focused approach ensures that you will thrive in a rewarding environment while helping participants achieve sustainable employment.
StudySmarter Expert Advice🤫
We think this is how you could land Employability Team Leader in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Performance Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the Restart programme. Show us that you understand the local labour market and how you can drive performance and quality outcomes. Tailor your answers to highlight your leadership and coaching skills!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience managing teams and achieving KPIs. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Employability Team Leader in Crawley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing teams and driving performance. We want to see how your skills align with the role of Performance Team Leader, so don’t hold back on showcasing your achievements!
Showcase Your Leadership Style:In your application, let us know about your leadership approach. We’re looking for someone who can inspire and motivate a team, so share examples of how you’ve successfully led teams in the past and the impact it had on performance.
Highlight Relevant Experience:Be sure to mention any experience you have in employability or welfare-to-work sectors. If you've worked with the Restart programme or similar contracts, we want to hear about it! This will help us see how you can hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Trigon Recruitment Ltd
✨Know the Programme Inside Out
Before your interview, make sure you understand the Restart programme thoroughly. Familiarise yourself with its objectives, key performance indicators (KPIs), and how it impacts participants. This knowledge will help you demonstrate your passion for the role and your ability to lead a team effectively.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've motivated teams in the past. Use specific examples that highlight your coaching skills and how you've driven performance in a target-driven environment. This will show that you can inspire others and maintain high standards.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and stakeholder engagement skills. Think of situations where you've had to support underperforming team members or remove barriers to employment for participants. Practising these scenarios will help you articulate your thought process clearly.
✨Demonstrate Your Market Awareness
Research the local labour market and be ready to discuss current trends and employer demands. Showing that you have a strong understanding of the job landscape will position you as a knowledgeable candidate who can effectively identify and promote suitable employment opportunities for participants.
