At a Glance
- Tasks: Lead a team to deliver impactful employment support and drive positive outcomes.
- Company: Dynamic organisation focused on empowering individuals through supported employment.
- Benefits: Full-time, permanent role with opportunities for professional growth and community engagement.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in leading teams and understanding of supported employment models.
- Other info: Community-based role with travel across the West Midlands.
The predicted salary is between 36000 - 60000 Β£ per year.
Location: West Midlands (Sandwell, Dudley, Wolverhampton & Walsall)
Contract: Full-time, permanent
Reporting to: Service Manager
Community-based / Peripatetic
About the Role
We are seeking a Supported Employment Team Leader to provide strong, visible leadership to a team of Employment Specialists delivering IPS and Supported Employment services across the West Midlands. This is a hands-on leadership role with clear accountability for team performance, service quality, employment outcomes, and fidelity to the IPS model. You will coach, mentor, and develop staff while ensuring services are fully embedded within local health, community, and employment systems. You will play a key role in driving employer engagement, strengthening partnerships, and ensuring participants receive high-quality, person-centred employment support that leads to sustained paid work.
Key Responsibilities
- Lead, manage, and develop a team of Supported Employment / IPS Employment Specialists
- Provide day-to-day supervision, coaching, and field-based mentoring
- Drive performance against KPIs, employment outcomes, and IPS fidelity standards
- Ensure consistent, high-quality delivery across the team and contract area
- Address underperformance through effective performance management
- Embed Supported Employment services within local health, primary care, and community networks
- Oversee employer engagement activity and support the team to secure sustainable job opportunities
- Ensure safeguarding, data protection, and information governance standards are met
- Spend the majority of working time in the community supporting staff and partners
What We're Looking For
Essential
- Experience leading or supervising Supported Employment or IPS teams
- Strong understanding of the IPS / Supported Employment model and evidence-based practice
- Proven ability to manage performance, quality, and targets
- Experience of coaching, mentoring, and developing staff
- Strong partnership working skills across health, social care, and employment sectors
- Excellent communication, organisation, and IT skills
- Understanding of barriers to work, particularly relating to mental health
Desirable
- Experience working with people with mental health needs or other disadvantaged groups
- Employer engagement experience with positive employment outcomes
- Mental Health First Aid qualification (or willingness to complete)
- Formal IPS / Supported Employment training
Additional Information
- Enhanced DBS check required
- Community-based role with travel across the West Midlands
- Occasional overnight stays may be required
Supported Employment Team Leader in Birmingham employer: Trigon Recruitment Ltd
Contact Detail:
Trigon Recruitment Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Supported Employment Team Leader in Birmingham
β¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, workshops, or even online webinars related to supported employment. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience leading teams and driving performance. Use specific examples that highlight your coaching and mentoring abilities, especially in the context of IPS and supported employment.
β¨Tip Number 3
Donβt underestimate the power of follow-ups! After meeting someone or applying for a role, drop them a quick email to thank them for their time and express your enthusiasm for the position. It keeps you on their radar and shows youβre genuinely interested.
β¨Tip Number 4
Apply through our website! Weβve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, itβs super easy to navigate, so why not take a look and see what catches your eye?
We think you need these skills to ace Supported Employment Team Leader in Birmingham
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Supported Employment Team Leader role. Highlight your experience in leading teams and working with IPS models, as this will show us you understand what we're looking for.
Showcase Your Skills: In your cover letter, donβt just list your skillsβshow us how you've used them! Give examples of how you've coached or mentored staff, and how you've driven performance in previous roles.
Be Person-Centred: Remember, this role is all about providing high-quality, person-centred support. Share any experiences where you've successfully engaged with participants or employers to create positive outcomes.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. Itβs the best way for us to receive your application and keep track of it!
How to prepare for a job interview at Trigon Recruitment Ltd
β¨Know Your IPS Inside Out
Make sure you have a solid understanding of the Individual Placement and Support (IPS) model. Be ready to discuss how it works and share examples of how you've applied it in your previous roles. This will show that you're not just familiar with the theory but can also implement it effectively.
β¨Showcase Your Leadership Skills
As a Supported Employment Team Leader, you'll need to demonstrate your leadership abilities. Prepare specific examples of how you've successfully led teams, mentored staff, and driven performance. Highlight any KPIs you've met or exceeded and how you managed underperformance.
β¨Emphasise Partnership Building
This role requires strong partnership working skills. Think about times when you've collaborated with health, social care, or employment sectors. Be ready to discuss how you built those relationships and the positive outcomes that resulted from them.
β¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Practice responses to potential situations you might face in the role, such as addressing underperformance or engaging with employers. This will help you think on your feet during the interview.